StoreCashier – POS, Inventory & Business Suite for WooCommerce

FAQ

What is StoreCashier?

StoreCashier is a point of sale, inventory management and business management (ERP) plugin for WooCommerce. The free edition covers the POS register, stock ledger, purchases, suppliers, customers, payment accounts, invoices and core reports. StoreCashier Pro adds multi-location stock, accounting statements, CRM, HRM and payroll, bookings, subscriptions, support tickets, projects, repair, manufacturing, assets, workflow tools and a REST API.

Does StoreCashier require WooCommerce?

Yes. StoreCashier works with WooCommerce products, variations, orders, taxes and stock. Products and orders stay in WooCommerce; StoreCashier adds the stock ledger, payments, accounting and reports around them.

Does the POS create real WooCommerce orders?

Yes. Every POS sale is created as a WooCommerce order and flagged as a POS sale, so online and counter sales share the same products, stock and order history. The payment is recorded to the payment account you choose.

Which devices can run the POS?

The register runs in a modern browser on a desktop, laptop or tablet. It is a full-screen, touch-friendly screen, and it supports a light, dark or automatic theme. A mobile layout is included in StoreCashier Pro.

Does the POS work offline?

No. The POS is an online register and needs a connection to the site to complete a sale.

Can I use a barcode scanner?

Yes. Any scanner that types into the browser works. Scan into the POS search field or the purchase item search; products are matched by barcode, SKU, name or product ID. You can enable auto-add on an exact match and set the quantity added per scan.

Can I print receipts, invoices and barcode labels?

Yes. Receipts (80 mm) and A4 invoices use your logo, business details, header and footer text. Barcode labels can be printed in Code 128, Code 39, EAN-13, EAN-8 or UPC-A on several sheet sizes or continuous rolls, with name, price, SKU, variation, business name and packing date.

Can I generate SKUs and barcodes automatically?

Yes. The Barcode & SKU screen generates missing SKUs and barcodes in bulk with your own prefixes, and you can edit them on the same grid.

Can I sell products that are out of stock?

Yes, if you want to. The “Overselling” setting in Settings → Orders & POS is on by default. Turn it off to limit sales to the quantity available; the rule is checked in the register and again when the sale is saved.

Does it track IMEI or serial numbers?

Yes. Enable tracking on a product, enter the numbers on purchases or opening stock (including the CSV import), and choose the exact unit when you sell it in the POS or on a WooCommerce order. Serials are printed on invoices and receipts, and the IMEI / Serial Number report shows the full history of every unit. StoreCashier Pro also tracks serials on returns, transfers, adjustments, manufacturing and repair.

How does the stock ledger work?

Every purchase, sale and opening-stock entry is recorded as a stock movement. The product stock history shows quantities in and out, current stock and stock value at cost, and the total is synced back to WooCommerce.

Can I import opening stock?

Yes. Enter opening stock on screen or import a CSV with SKU, quantity, unit cost and optional lot number, expiry date and IMEI / serial numbers. “Sync all WooCommerce products” can also create opening stock from your current WooCommerce quantities.

How do purchases and supplier payments work?

Create a purchase with the supplier, items, unit costs, taxes, discount, shipping and additional expenses. A received purchase adds stock automatically. Pay in full, in part or later from a payment account; the purchases list shows what is paid and what is due.

Does StoreCashier include accounting?

The free edition includes payment accounts, an account book per account, deposits, withdrawals, fund transfers, a balance sheet and a payment account report. StoreCashier Pro adds expenses, income, trial balance and cash flow, and posts payroll, repairs and asset transactions to your accounts.

What reports are included?

The free edition includes the dashboard, profit / loss, daily / monthly sales summary, payment method summary, product purchase, product sell, items, stock and IMEI / serial reports. Every report table can be searched, printed and exported to CSV or Excel. StoreCashier Pro includes 60 built-in reports and a Report Builder.

Can I manage more than one location?

The free edition manages one business location. Multiple shops, warehouses and branches with separate stock, stock transfers, branch profit and loss and stock requests are part of StoreCashier Pro.

I already have a WooCommerce store. Is it safe to install?

Yes. StoreCashier mirrors your existing products and can import existing customers and sales history without creating duplicate stock movements. Your WooCommerce data is not removed.

Are customers synced with WooCommerce and WordPress?

Yes. Customers and suppliers are linked two-way with WooCommerce customers and WordPress users. Users are created silently, so no e-mails are sent to your customers.

Is it compatible with HPOS?

Yes. StoreCashier declares compatibility with WooCommerce High-Performance Order Storage and the Cart and Checkout blocks, and uses the WooCommerce order APIs.

Can my staff use the POS without full admin access?

Yes. Turn on “POS Staff” for a WordPress user in Store Staff: they can use the register, view and add sales, view products and view or add customers. You can also limit the payment accounts each staff member may use. Custom roles with a full permission matrix and location scoping are part of StoreCashier Pro.

Can cashiers change prices or give discounts?

You decide. A setting controls who may edit unit prices (managers only, every cashier or nobody), and a maximum discount for cashiers limits line and order discounts.

Does StoreCashier include CRM, HRM or payroll?

Yes, in StoreCashier Pro. The CRM covers deal pipelines, proposals, estimates, contracts and leads. HRM and payroll cover employees, attendance, leave, salary structures, payroll runs with PDF payslips and an employee portal. In the free plugin these screens are visible as previews.

Can I sell bookings, appointments or subscriptions?

Yes, with StoreCashier Pro. It adds bookable products (appointments, rentals, classes and stays) and subscription products with trials, renewals and plan switching, both as WooCommerce product types with My Account tabs.

Is StoreCashier suitable for repair shops and manufacturers?

Yes, with StoreCashier Pro. Repair management covers job sheets, estimates with customer approval, parts from stock and warranty claims. Manufacturing covers multi-level bills of materials, production orders, job cards, quality checks and MRP.

Is there a REST API?

Yes, in StoreCashier Pro: scoped API keys, endpoints for every module, HMAC-signed webhooks, request logs, rate limits and an interactive developer portal with OpenAPI and Postman export.

Do I need Elementor?

No. Elementor is optional and only used for the StoreCashier Pro widgets; the booking and subscription widgets have shortcode equivalents.

What happens if I upgrade to StoreCashier Pro?

StoreCashier Pro is a separate plugin. Activating it deactivates the free edition and continues with the same StoreCashier tables and settings, so all data is kept. If you later go back to the free edition, your data is still there.

What are the screens marked PRO?

They are read-only previews of StoreCashier Pro modules, so you can see how each one looks and works before deciding to upgrade. You can open and browse them, but saving or processing is only available in StoreCashier Pro. They never change your data.

Is there a demo?

Yes. The live demo at softwareit.com.bd/storecashier/demo/wp-admin (username admin, password admin) shows StoreCashier with sample data.

Does StoreCashier send any data to external services?

No. StoreCashier does not track usage and does not contact external services. All scripts, styles and images are bundled with the plugin, and barcodes are generated locally.

Is my data removed when I deactivate or delete the plugin?

Deactivation never removes data. When the plugin is deleted, StoreCashier tables are removed only if you enabled “Delete all StoreCashier data when the plugin is deleted” in Settings → Business & General, and never while StoreCashier Pro is installed on the site. WooCommerce products and orders are never touched.

Where are the Leads, Expenses and Income screens?

In version 1.3.0 these workflows moved to StoreCashier Pro. They are still listed in the navigation as previews, and records you created with earlier versions stay in your database and are shown there. Editing them again requires StoreCashier Pro.

Is StoreCashier translation-ready?

Yes. All strings use the storecashier text domain and can be translated on translate.wordpress.org or with a translation plugin.

Which payment methods does the POS support?

The free POS records one payment method per sale: cash, card, bank transfer, mobile wallet, cheque or other. Quick-cash buttons and the tendered amount calculate the change due, and the payment is posted to the payment account you choose. StoreCashier Pro adds split payments across several methods and accounts, credit sales within each customer’s credit limit and cash rounding.

How are taxes calculated?

StoreCashier uses the WooCommerce tax engine and your existing tax classes and rates. Prices in the POS cart are shown including or excluding tax according to your settings, and your VAT or tax registration number can be printed on invoices.

How is stock deducted for online orders?

You choose the WooCommerce order statuses that deduct stock from the ledger. When an order reaches one of them, its items are deducted once; cancelled orders give the stock back. POS sales always deduct stock when the sale is saved.

Can I track lot numbers and expiry dates?

Yes. Purchases accept a lot number per line, and opening stock (on screen or by CSV) accepts a lot number and an expiry date. StoreCashier Pro adds lot and expiry reports, stock valuation and a low stock / reorder report.

What is landed cost on purchases?

Shipping charges and additional expenses (for example customs or handling) can be added to a purchase so the total reflects what the goods really cost you. Purchase prices are then used for stock value and profit reports.

Do I need to set up payment accounts?

It is recommended. Add your cash drawer, bank, card and mobile wallet accounts with opening balances, then choose default accounts for money received or paid without a chosen account. A tool links older payments that have no account to the right one, and the account book shows every deposit, withdrawal, transfer and payment.

How do customer and supplier balances work?

Each contact shows total sales or purchases, payments and balance due. A payment recorded on a contact is applied to the oldest due invoices first, and anything left over is kept as an advance. Printable statements are available for customers and suppliers.

Can I customise invoices and receipts?

Yes. Add your logo and business details, header and footer text, choose the standard A4 or slim 80 mm layout and set the invoice number scheme. Reference prefixes for purchases, payments and other documents are configurable in Settings.

What does the Quick Setup wizard configure?

It walks you through business details, regional settings (currency, number format and time zone), your business location, inventory behaviour, POS options and staff. Every step writes to the same settings you can change later on the Settings screens, and you can re-run it at any time.

Are currency and time zone synced with WooCommerce and WordPress?

Yes. The currency and number format in StoreCashier are synced with WooCommerce, and the time zone is synced with WordPress, so you only set them once.

What does StoreCashier Pro add to the POS?

Split payments, hold and recall, multiple carts, drafts and printable quotations, WooCommerce coupons, shipping charges, cash register sessions with opening float and closing report, a calculator, full keyboard shortcuts, quick-add customer, credit sales, cash rounding and a mobile layout.

Can I switch off modules I do not need?

In StoreCashier Pro, the module manager (Settings → Modules) switches optional modules on or off. A disabled module disappears from menus, the REST API, My Account and widgets, but its data is kept.

Does StoreCashier Pro send e-mail, SMS or WhatsApp notifications?

StoreCashier Pro can notify customers about new orders and status changes by e-mail (WordPress mail or SMTP), SMS and WhatsApp, optionally with a PDF invoice. It contacts a messaging provider only after an administrator enables and configures one.

Can customers manage their own bookings, subscriptions and tickets?

Yes, with StoreCashier Pro. It adds WooCommerce My Account tabs for subscriptions (pause, resume, cancel, switch plan, renew early), bookings (pay, cancel within your rules, calendar files), projects, support tickets and an employee HR portal. Each tab can be turned off in its module settings.

How does payroll work in StoreCashier Pro?

Define salary components and structures, then run payroll per month, branch or department. Payroll runs handle pro-ration, overtime, sales commission, unpaid leave, provident fund, social security, income-tax slabs and loan installments. Approved payroll can be posted to a payment account, and payslips can be printed, downloaded as PDF or e-mailed.

Can I manage fixed assets and depreciation?

Yes, with StoreCashier Pro. The asset register tracks custody check-out and check-in, transfers, maintenance schedules and logs, and calculates straight-line, declining-balance or units-of-production depreciation. Disposals record proceeds and gain or loss, and QR code or barcode labels can be printed.

Does StoreCashier Pro include approvals and an audit trail?

Yes. Approval workflows can hold stock adjustments, inter-branch stock requests, production completion, leave requests and custom requests until they are approved, with sequential or parallel steps, delegation and escalation. The audit trail records every create, update and delete with field-level before and after values, plus logins and settings changes.

Does StoreCashier Pro support several shops or warehouses?

Yes. StoreCashier Pro keeps stock per business location, with opening stock per location, stock transfers that track pending, in-transit and received goods, and stock adjustments with reasons. Staff and payment accounts can be limited to specific locations, and the Branches module compares branch profit and loss and handles inter-branch stock requests.

Can I build my own reports?

StoreCashier Pro includes a Report Builder: choose a dataset (for example sales vs purchases, top products or sales by payment method), a chart type (bar, line, pie, table or KPI cards) and a date range, then pin the result to the dashboard. Each report shows only data the viewer is allowed to see.

Is there a dark mode?

Yes. The StoreCashier admin screens have light and dark themes, and the POS register has its own light, dark or automatic theme.

Which businesses use StoreCashier?

StoreCashier is designed for retail shops, supermarkets, electronics and mobile phone shops, pharmacies, grocery stores, wholesalers, restaurants and cafés in the free edition. With StoreCashier Pro it also fits repair shops, salons, clinics, rentals, hotels, agencies, subscription businesses and manufacturers.

How do I get StoreCashier Pro?

Visit softwareit.com.bd/storecashier/ to learn more and purchase. Install StoreCashier Pro like any other plugin; it takes over from the free edition and keeps all your data.

Where can I get help?

Read the documentation at softwareit.com.bd/storecashier/doc/ or open a ticket at softwareit.com.bd/support/. Please include your WordPress, WooCommerce, PHP and StoreCashier versions and the steps to reproduce the issue.