Title: CODShield AI – Cash on Delivery (COD) Fraud Shield Author: zipnom Published: September 2, 2025 Last modified: February 20, 2026 --- Search plugins ![](https://ps.w.org/codshield-ai/assets/banner-772x250.png?rev=3356725) ![](https://ps.w.org/codshield-ai/assets/icon-256x256.png?rev=3356725) # CODShield AI – Cash on Delivery (COD) Fraud Shield By [zipnom](https://profiles.wordpress.org/zipnom/) [Download](https://downloads.wordpress.org/plugin/codshield-ai.zip) * [Details](https://pcd.wordpress.org/plugins/codshield-ai/#description) * [Reviews](https://pcd.wordpress.org/plugins/codshield-ai/#reviews) * [Installation](https://pcd.wordpress.org/plugins/codshield-ai/#installation) * [Development](https://pcd.wordpress.org/plugins/codshield-ai/#developers) [Support](https://wordpress.org/support/plugin/codshield-ai/) ## Description **CODShield AI** helps WooCommerce stores reduce fake Cash on Delivery (COD) orders and RTO losses. It can verify suspicious orders over **WhatsApp** (free, single built-in message) and optionally via **Voice IVR calls** (PRO). You also get an ** Analytics** area to track confirmations, risk distribution, and performance over time, plus an **Orders Details** table with filters and CSV export. > **Note:** “WhatsApp” is a trademark of Meta Platforms, Inc. This plugin is not > affiliated with or endorsed by WhatsApp/Meta. ### Key Features * **Cash On Delivery Fraud Shield – Powered by AI** - Basic risk checks in free plugin; works with your COD flow. - Auto-hold or flag risky COD orders before fulfillment. - Clear audit trail via WooCommerce order notes. * **WhatsApp Order Confirmation** - Sends a message after order creation with **Confirm** / **Cancel** links. - Uses a **single built-in message** (no custom/multi templates in this version). - Order status/notes update automatically on customer action. * **Voice IVR Order Confirmation (PRO)** - Automated phone call asks the buyer to confirm/cancel via keypad. - Real-time callback updates the WooCommerce order. * **Analytics Dashboard** - **Orders & Revenue Trend** bar chart. - **Fraud Risk Distribution** donut (Legitimate, Low/Medium/High risk, Blocked). - **WhatsApp & Confirmation Analytics** cards (messages sent, confirmed, not confirmed, fraud detected/reported). - Date range selector and quick “7 Days” preset. * **Orders Details** - Search bar + filters (Status, WhatsApp, Voice Calls, Scores, Orders). - Columns: Order #, Date, Customer, Status, Total, WhatsApp, Voice Call, Fraud Score, Admin Reported. - **Export Orders** to CSV. * **License & Store** - Enter license key and store ID; see active/expired status and time remaining. * **Modules (Add-ons)** - Manage installed modules and browse extensions (if enabled in your account). ### How It Works 1. Customer places a **COD** order. 2. Plugin runs risk checks and, when required: 3. * **Free:** sends WhatsApp confirmation (single built-in message). * **PRO:** may trigger a Voice IVR call if messages fail or are ignored. 4. Customer confirms/cancels; the plugin updates order notes/status accordingly. 5. View overall performance in **Analytics** and drill into **Orders Details**. ### Free vs PRO * **Free**: AI-gated COD checks, WhatsApp confirmation (single built-in message), order notes, Analytics (trends, risk distribution), Orders Details with filters + CSV export, License screen. * **PRO**: Adds **Voice IVR confirmation** and advanced options controlled by your CODShield AI account. ### Usage * **WhatsApp Message**: One built-in template that includes order reference + your store/site name, with **Confirm** / **Cancel** links. (Custom or multiple templates are **not available** yet.) * **Recommended flow**: Keep new COD orders **On hold** until confirmed; move to** Processing** after confirmation. ### Privacy This plugin can connect to an external service (your configured CODShield AI backend/ messaging or IVR provider) to perform AI risk checks, send WhatsApp messages, and/ or place IVR calls. **Data potentially transmitted:** order ID, order total, COD/ payment method, customer name, phone number, and confirmation URLs. **Purpose:** verify buyer intent and reduce COD fraud/RTO. **Retention:** depends on your provider; review their policy. **Consent:** disclose verification via WhatsApp/IVR in your store policies and ensure a lawful basis for processing phone numbers for fraud prevention. ### External Services * **CODShield AI Cloud / Messaging & IVR Provider** – used for risk scoring, WhatsApp delivery, and IVR calls when enabled. You control the endpoint/keys in plugin settings. ### Support * Use the **Support** tab on the plugin page for community help. * PRO license/account issues: contact your CODShield AI support channel. ## Screenshots * [[ * **Analytics – Summary & Trends** (cards for Total Orders/Revenue/Fraud Blocked/ Success Rate, bar chart for Orders & Revenue Trend) * [[ * **Analytics – Risk Distribution** (donut chart for Legitimate/Low/Medium/High/ Blocked, date range + quick preset) * [[ * **WhatsApp & Order Confirmation Analytics** (messages sent, confirmed, not confirmed, fraud detected/reported, Export CSV) * [[ * **Orders Details** (search, filters for Status/WhatsApp/Voice Calls/Scores/Orders, table with WhatsApp, Voice Call, Fraud Score, Admin Reported, Export Orders) * [[ * **License & Store** (license key + store ID, active/expired state, time remaining) ## Installation 1. Install and activate **CODShield AI** (Plugins Add New). 2. Ensure **WooCommerce** is active. 3. Go to **CODShield AI License & Keys** (or WooCommerce settings tab) and: 4. * Enter your **License Key** and **Store ID**. * (PRO) Enable IVR and set call behavior/fallback. 5. Save. New COD orders will be checked and, if needed, verified. ## FAQ ### Can I edit the WhatsApp text or add multiple templates? Not in this version. A single built-in message is used for confirmation. ### Does it support prepaid orders? The verification flow is designed for COD. You can still log events for prepaid orders if you enable that option. ### Will it slow down checkout? No. Verification runs asynchronously after order creation. ### What data can be sent to external services? When enabled, the plugin may send order ID, COD flag, order total, customer name, phone number, and confirmation URLs to your configured backend/provider solely to complete verification. ## Reviews ![](https://secure.gravatar.com/avatar/f6e7518ce216d819d9ef6a600f674b9a567d8d4d1fcdccc88f63b49a16f04ee1? s=60&d=retro&r=g) ### 󠀁[CODShield AI Saved Us from Fake COD Orders & RTO Losses](https://wordpress.org/support/topic/codshield-ai-saved-us-from-fake-cod-orders-rto-losses/)󠁿 [harshithaa](https://profiles.wordpress.org/harshithaa/) September 2, 2025 CODShield AI has truly changed the way we run our e-commerce business. Earlier, we were constantly dealing with fake COD orders that drained our time, money, and energy. Ever since we started using CODShield AI, those problems have almost disappeared, we’ve seen a big drop in fraudulent orders and a clear rise in genuine deliveries. The AI fraud detection is spot on, and the WhatsApp/voice confirmation feature builds trust with real customers while saving us from losses. What I really like is that it not only blocks fake orders but also helps us recover sales by confirming genuine buyers instantly. The setup was quick, the dashboard is simple to navigate, and their support team has been very helpful whenever we needed them. Within just a few weeks, we could see better cash flow, lower RTO rates, and happier customers. Honestly, I’d recommend CODShield AI to any e-commerce business dealing with COD fraud. It’s more than a tool, it’s a shield for your revenue and a real growth booster [ Read all 1 review ](https://wordpress.org/support/plugin/codshield-ai/reviews/) ## Contributors & Developers “CODShield AI – Cash on Delivery (COD) Fraud Shield” is open source software. The following people have contributed to this plugin. Contributors * [ zipnom ](https://profiles.wordpress.org/zipnom/) [Translate “CODShield AI – Cash on Delivery (COD) Fraud Shield” into your language.](https://translate.wordpress.org/projects/wp-plugins/codshield-ai) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/codshield-ai/), check out the [SVN repository](https://plugins.svn.wordpress.org/codshield-ai/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/codshield-ai/) by [RSS](https://plugins.trac.wordpress.org/log/codshield-ai/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.1.3 – 2026-02-20 * Added admin dashboard for order summury data. * Added support dashboard * Added Modules dashboard #### 1.1.2 – 2026-01-30 * Version compatibility test and updates stable tags #### 1.1.1 – 2025-09-08 * Dashboard – License status colors fixed: inactive now renders red; “Get free license” CTA shows only when inactive. * Dashboard – **Store Usage** is accurate and data-driven: shows connected **store count** vs **plan limit**, with remaining, plan label, and expiry; progress bar now exposes ARIA attributes. * Navigation – Added **Upgrade** button to top nav; opens subscriptions page in a new tab. * Dashboard – Added dynamic CTA: **Manage account** when active, **Get free license** when inactive. * Licensing – Activation/deactivation now updates all labels/badges/buttons consistently. * Sync – Persist additional API fields: `totalUsageCount`, `fraudUsageCount`, ` confirmationUsageCount`, store details, admin user; plan and expiry stored directly from API. * Misc – Minor CSS polish and reliability fixes. #### 1.1.0 – 2025-09-05 * Implemented WhatsApp confirmation feature. * Implemented plugin page assets (banner/icons/screenshots). * Implemented performance improvements. * Implemented security hardening. #### 1.0.0 * Initial release with AI-gated COD checks, WhatsApp confirmation (single built- in message), Analytics dashboard, Orders Details with filters + CSV export, License screen, and (PRO) Voice IVR confirmation. ## Meta * Version **1.1.3** * Last updated **1 month ago** * Active installations **Fewer than 10** * WordPress version ** 5.8 or higher ** * Tested up to **6.9.4** * PHP version ** 7.4 or higher ** * Language * [English (US)](https://wordpress.org/plugins/codshield-ai/) * Tags * [cash on delivery](https://pcd.wordpress.org/plugins/tags/cash-on-delivery/)[cod](https://pcd.wordpress.org/plugins/tags/cod/) [fraud](https://pcd.wordpress.org/plugins/tags/fraud/)[whatsapp](https://pcd.wordpress.org/plugins/tags/whatsapp/) [woocommerce](https://pcd.wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://pcd.wordpress.org/plugins/codshield-ai/advanced/) ## Ratings 5 out of 5 stars. * [ 1 5-star review ](https://wordpress.org/support/plugin/codshield-ai/reviews/?filter=5) * [ 0 4-star reviews ](https://wordpress.org/support/plugin/codshield-ai/reviews/?filter=4) * [ 0 3-star reviews ](https://wordpress.org/support/plugin/codshield-ai/reviews/?filter=3) * [ 0 2-star reviews ](https://wordpress.org/support/plugin/codshield-ai/reviews/?filter=2) * [ 0 1-star reviews ](https://wordpress.org/support/plugin/codshield-ai/reviews/?filter=1) [Add my review](https://wordpress.org/support/plugin/codshield-ai/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/codshield-ai/reviews/) ## Contributors * [ zipnom ](https://profiles.wordpress.org/zipnom/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/codshield-ai/)