Title: CrowdHandler virtual waiting room Author: crowdhandlerqueue Published: September 10, 2021 Last modified: September 3, 2025 --- Search plugins ![](https://ps.w.org/crowdhandler-virtual-waiting-room/assets/icon-256×256.png?rev =2596802) # CrowdHandler virtual waiting room By [crowdhandlerqueue](https://profiles.wordpress.org/crowdhandlerqueue/) [Download](https://downloads.wordpress.org/plugin/crowdhandler-virtual-waiting-room.1.1.14.zip) * [Details](https://pcd.wordpress.org/plugins/crowdhandler-virtual-waiting-room/#description) * [Reviews](https://pcd.wordpress.org/plugins/crowdhandler-virtual-waiting-room/#reviews) * [Installation](https://pcd.wordpress.org/plugins/crowdhandler-virtual-waiting-room/#installation) * [Development](https://pcd.wordpress.org/plugins/crowdhandler-virtual-waiting-room/#developers) [Support](https://wordpress.org/support/plugin/crowdhandler-virtual-waiting-room/) ## Description We handle the crowd, so you can handle the sales. **Protect your sales** During periods of heavy traffic, our queue management solution helps safeguard your website from crashing and protects your sales. **Keep customers happy** During an important on-sale your customers become their most vocal. Make sure they’re saying lovely things **Always on protection** Not just for when you’re expecting company, make sure your website is always protected from nasty surprises. **Get it running in no time** This plugin provides a simple installation of CrowdHandler on your WordPress site, giving you immediate access to our virtual waiting room in minutes. You will need to create an account at [crowdhandler.com](https://www.crowdhandler.com/sign-up?utm_source=WordPress&utm_medium=Plugin_Dir). Free and paid plans are available. ## Installation #### Simple installation The CrowdHandler plugin is available to install via the WordPress plugin directory. #### Manual installation 1. Download the CrowdHandler plugin as a zip file 2. Unzip `crowdhandler-wordpress.zip` 3. Upload the `crowdhandler-wordpress` folder to the `/wp-content/plugins/` directory 4. Activate the plugin through the ‘Plugins’ menu in WordPress #### Configuration After installation, you need to configure the plugin: 1. Go to [https://www.crowdhandler.com/sign-up](https://www.crowdhandler.com/sign-up) to create a CrowdHandler account. 2. Log into your account at [admin.crowdhandler.com](https://admin.crowdhandler.com) 3. Work through the onboarding guide to set up your waiting room. 4. Select ‘WordPress’ as your implementation at the end and follow the instructions to connect to your plugin. 5. Note you do not need to install the CrowdHandler JavaScript when using the WordPress plugin Optional settings: * **Override index.php**: activating this option allows CrowdHandler to run in place of your WordPress website’s default homepage. If you do not wish to do this, then your own server will take the load for all traffic to the homepage. For periods of very high demand, this may not be ideal. ## FAQ ### Do I need a CrowdHandler account to use this plugin? Yes. You can [sign up at crowdhandler.com](https://www.crowdhandler.com/sign-up?utm_source=WordPress&utm_medium=Plugin_Dir). Free and paid plans are available. ### I’ve set things up, but how do I configure my waiting room? This plugin installs CrowdHandler’s waiting room onto your WordPress site. CrowdHandler settings are configured in your CrowdHandler dashboard at [https://admin.crowdhandler.com/](https://admin.crowdhandler.com/). Any changes will be reflected immediately on the WordPress site where you have loaded CrowdHandler. ### Where can I get more help with setting things up? Our [knowledge base](https://www.crowdhandler.com/support) contains in depth documentation on CrowdHandler. If there is anything else you need to know, please submit a [support ticket](https://support.crowdhandler.com/support/tickets/new) ### What are the CrowdHandler Terms of Service? The full [terms of service are available here](https://www.crowdhandler.com/terms). ### Where can I find the CrowdHandler Privacy Policy? Our privacy policy is located at [www.crowdhandler.com/privacy](https://www.crowdhandler.com/privacy). It details our policy in relation to personal data, GDPR, cookie law and automated decision making. ### What cookies are used by CrowdHandler and for what purposes? Please see our [cookie policy](https://www.crowdhandler.com/cookies). ### Is CrowdHandler GDPR compliant? For most cases, CrowdHandler doesn’t transmit or store personal data covered by GDPR. This allows you to continue to operate in a GDPR compliant manner whilst benefiting from CrowdHandler’s service. There are some exceptions to this which are [outlined here](https://support.crowdhandler.com/support/solutions/articles/80000060300-gdpr-personal-data). ### How do I remove CrowdHandler from my site? You can uninstall the plugin at any time to remove CrowdHandler from your site. Alternatively, you can temporarily deactivate CrowdHandler by deselecting the “enabled” option in the CrowdHandler plugin settings. Disabling CrowdHandler using either of these methods does not affect your account in any way; if you need to close your account or change your subscription this needs to be done at [https://admin.crowdhandler.com/](https://admin.crowdhandler.com/). ## Reviews ![](https://secure.gravatar.com/avatar/185abd6fb530542766584655f9887ac3f8b34bd96c73f1ecafbc942f67861947? s=60&d=retro&r=g) ### 󠀁[Excellent plugin and support](https://wordpress.org/support/topic/excellent-plugin-and-support-643/)󠁿 [martinmath](https://profiles.wordpress.org/martinmath/) October 23, 2025 Couldn’t be happier with the plugin and level of support provided. Worked brilliantly protecting our sites from traffic surges during product launches and made what is normally an extremely stressful time both controllable and scalable saving our site from crashing and providing an excellent user experience for customers. Our hands were held thoroughly through the whole setup process with support on hand when needed. ![](https://secure.gravatar.com/avatar/611c09ae9a6754f65e30ed59f4e55ac6f3360d36c7a466ba17c2441c8c7bc6f6? s=60&d=retro&r=g) ### 󠀁[Affordable and Functional](https://wordpress.org/support/topic/affordable-and-functional/)󠁿 [baldoshow22](https://profiles.wordpress.org/baldoshow22/) July 3, 2025 This waiting room is one of the most affordable options on the market. It works well, is easy to integrate even with Cloudflare (thanks to the tutorials available on their website), and is quite intuitive. What really makes me give it 5 stars, though, is the support. The team is incredibly helpful, open to feedback, and always ready to assist in the best possible way. There’s definitely room for improvement— some features could be added to further enhance the service — but this is already a solid foundation for what could become an outstanding product. ![](https://secure.gravatar.com/avatar/3171189e34b8b0d717c26c1f45b3b2fcfba1943a350941f9e97495344a57c79f? s=60&d=retro&r=g) ### 󠀁[Muy inestable](https://wordpress.org/support/topic/muy-inestable/)󠁿 [elmovimiento](https://profiles.wordpress.org/elmovimiento/) March 31, 2025 Es muy inestable, usarios alegan que no pueden entrar. ![](https://secure.gravatar.com/avatar/6a3c0ba4a4d05b7f9c95a01874c28cb1a0affd7ac836ae572abab4bdd7172464? s=60&d=retro&r=g) ### 󠀁[Handling our hosting when the website was under pressure!](https://wordpress.org/support/topic/handling-our-hosting-when-the-website-was-under-pressure/)󠁿 [crowdhandlerqueue](https://profiles.wordpress.org/crowdhandlerqueue/) June 14, 2024 What do you like best about CrowdHandler? We use Wordpress so was very easy to implement. The room was easy to configure as we were keeping things simple. What do you dislike about CrowdHandler? Cant find any negatives , all smooth sailing so far ! And as we say in Scouting , no kinks in our knots! I would say though to remember to switch your room on ! What problems is CrowdHandler solving and how is that benefiting you? We are a medium sized Scouting Group – we rely soley on our website for incoming membership , events payment and more. We recently decided to sell event tickets online for our fundraisers. This proved a little too popular and our hosting , whilst its normally great – was stretched. I setup CrowdHandler and thankfully i could keep everyone happy including our Customers and Management !Review collected by and hosted on G2.com. ![](https://secure.gravatar.com/avatar/88f26df88853c4fc894c8a6c14d083c09e79b5bb2d5751ed1c0e2dad642c3eb8? s=60&d=retro&r=g) ### 󠀁[Requires a Credit Card on file to sign up](https://wordpress.org/support/topic/requires-a-credit-card-on-file-to-sign-up/)󠁿 [kevin.riemens](https://profiles.wordpress.org/kevinriemens/) May 17, 2024 This plugin requires a Credit Card on signup, which most European’s don’t even own, and those that do hardly use. In contact with support they offer no alternative payment method. So I can’t even sign up. [ Read all 5 reviews ](https://wordpress.org/support/plugin/crowdhandler-virtual-waiting-room/reviews/) ## Contributors & Developers “CrowdHandler virtual waiting room” is open source software. The following people have contributed to this plugin. Contributors * [ crowdhandlerqueue ](https://profiles.wordpress.org/crowdhandlerqueue/) [Translate “CrowdHandler virtual waiting room” into your language.](https://translate.wordpress.org/projects/wp-plugins/crowdhandler-virtual-waiting-room) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/crowdhandler-virtual-waiting-room/), check out the [SVN repository](https://plugins.svn.wordpress.org/crowdhandler-virtual-waiting-room/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/crowdhandler-virtual-waiting-room/) by [RSS](https://plugins.trac.wordpress.org/log/crowdhandler-virtual-waiting-room/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.1.14 * Updated php-sdk #### 1.1.13 * Compatibility change for crowdhandler-php-skd release 1.0.8 #### 1.1.12 * Updated installation guide #### 1.1.11 * Compatibility change for crowdhandler-php-skd release 1.0.7 and updated crowdhandler diagnostics #### 1.1.10 * Compatibility change for crowdhandler-php-skd release 1.0.6 and added crowdhandler diagnostics #### 1.1.9 * Compatibility change for crowdhandler-php-skd release 1.0.5 and added crowdhandler diagnostics #### 1.1.8 * Compatible with WP v6.0 #### 1.1.7 * Updated readme.txt. #### 1.1.6 * Improvements to WordPress and WooCommerce admin functionality while a queue is engaged. * Updated php-sdk. #### 1.1.5 * Set Trust On Fail to true #### 1.1.4 * Updated php-sdk #### 1.1.3 * Updated readme.txt. * Updated version numbers. #### 1.1.2 * Updated readme.txt. * Updated test up to value. #### 1.1.1 * Updated readme.txt. * Updated version numbers. #### 1.1 * Added additional variable escaping for admin options. #### 1.0 * Initial release. ## Meta * Version **1.1.14** * Last updated **7 months ago** * Active installations **100+** * Tested up to **6.8.5** * Language * [English (US)](https://wordpress.org/plugins/crowdhandler-virtual-waiting-room/) * Tags * [ecommerce](https://pcd.wordpress.org/plugins/tags/ecommerce/)[queue management](https://pcd.wordpress.org/plugins/tags/queue-management/) [traffic management](https://pcd.wordpress.org/plugins/tags/traffic-management/) [waiting room](https://pcd.wordpress.org/plugins/tags/waiting-room/) * [Advanced View](https://pcd.wordpress.org/plugins/crowdhandler-virtual-waiting-room/advanced/) ## Ratings 3.4 out of 5 stars. * [ 3 5-star reviews ](https://wordpress.org/support/plugin/crowdhandler-virtual-waiting-room/reviews/?filter=5) * [ 0 4-star reviews ](https://wordpress.org/support/plugin/crowdhandler-virtual-waiting-room/reviews/?filter=4) * [ 0 3-star reviews ](https://wordpress.org/support/plugin/crowdhandler-virtual-waiting-room/reviews/?filter=3) * [ 0 2-star reviews ](https://wordpress.org/support/plugin/crowdhandler-virtual-waiting-room/reviews/?filter=2) * [ 2 1-star reviews ](https://wordpress.org/support/plugin/crowdhandler-virtual-waiting-room/reviews/?filter=1) [Your review](https://wordpress.org/support/plugin/crowdhandler-virtual-waiting-room/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/crowdhandler-virtual-waiting-room/reviews/) ## Contributors * [ crowdhandlerqueue ](https://profiles.wordpress.org/crowdhandlerqueue/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/crowdhandler-virtual-waiting-room/)