Title: Helpful – Article Feedback Plugin Author: DAEXT Published: January 27, 2023 Last modified: March 31, 2026 --- Search plugins ![](https://ps.w.org/daext-helpful/assets/banner-772x250.png?rev=3156172) ![](https://ps.w.org/daext-helpful/assets/icon.svg?rev=3289154) # Helpful – Article Feedback Plugin By [DAEXT](https://profiles.wordpress.org/daext/) [Download](https://downloads.wordpress.org/plugin/daext-helpful.1.15.zip) * [Details](https://pcd.wordpress.org/plugins/daext-helpful/#description) * [Reviews](https://pcd.wordpress.org/plugins/daext-helpful/#reviews) * [Installation](https://pcd.wordpress.org/plugins/daext-helpful/#installation) * [Development](https://pcd.wordpress.org/plugins/daext-helpful/#developers) [Support](https://wordpress.org/support/plugin/daext-helpful/) ## Description This plugin lets you easily add a “Was it helpful?” survey on your blog or knowledge base pages. Use this quick pool to understand if your content resonates with your audience and apply the proper improvements to your website. ### Pro Version The [Pro Version](https://daext.com/helpful/) of this plugin is now available with additional features such as the ability to send email notifications when new feedback is received, export the feedback data, download the single feedback in PDF format, options to configure the feedback form position, and more. ### Why should you use a “Was this helpful? Yes/No” survey to improve your content? People are willing to share feedback when they do not have to make an effort to open the survey and fill out a lengthy form. Consequently, a simple “Was this helpful? Yes/No” feedback form is ideal for finding issues in your articles. ### How the plugin applies the “Was this helpful?” survey to your WordPress site? The plugin, using filters, automatically applies the feedback form at the end of the articles that belong to the configured custom post types. The form includes a custom question like “Was this helpful?” (or “Do you find this article helpful?”,“ Would you recommend it?”, etc.), buttons to submit positive or negative feedback, and an optional field that lets the user send a feedback comment. ### Browse the feedback data The plugin collects the feedback value (positive or negative) and, optionally, a comment from the user. These data are stored in a custom plugin database table and available to you in the Statistics menu or from a dedicated Post sidebar section. #### Statistics menu The statistics menu displays statistics on the feedback received by the posts. Here, you will find essential metrics like the positive feedback ratio and the number of positive and negative feedback. In addition, the plugin will also present details on the single feedback values and feedback comments in a dedicated submenu. We have also included the ability to filter the statistics. So you can, for example, quickly find posts that need improvements by displaying only the ones with a specific positive feedback ratio. #### Feedback menu The feedback menu shows the single feedback received by the articles. Filters are available and can be used, for example, to find submissions received on a specific date, comments that include certain keywords, and more. #### Post sidebar section The plugin adds a new dedicated section named “Helpful” in the block editor sidebar. Here you can easily monitor positive and negative feedback while editing the articles. ### Features #### Limit multiple feedback on the same article Prevent multiple form submissions by using cookies or by checking the user IP. #### Apply “Was this helpful?” only to specific custom post types A dedicated option allows you to apply the “Was this helpful?” survey only to specific post types. Use this option, for example, to collect feedback only on your knowledge base pages and not on your blog articles and pages. #### Feedback comments Receive comments from the users. With a dedicated option, you can enable this feature under the following alternative conditions: * Always * After a positive feedback * After a negative feedback * Never #### Multiple Rating Buttons Styles Select between multiple types of rating buttons. Your options include text-only buttons, icons, and text buttons with icons. #### Customizable SVG for the icons We included high-quality icons in SVG format to submit the ratings. Currently, the following SVG icons are available: * Happy face * Sad face * Thumb up * Thumb down Note that from the plugin options, you can select your favorite icons and customize the icon’s colors. #### Content customizations Configure the exact textual content displayed in the form. With this feature, you can, for example, change the “Was this helpful?” question to common variations like“ Do you find this article helpful?”, “Would you recommend it?” Here you can also configure the other sentences included in the form. For example, you can encourage the user to leave a feedback comment with sentences like “We’re glad that you liked the post! Let us know why.”, “How can we make it better?”, “ We’re sorry to hear that. Please let us know how we can improve.” #### Typography customization Easily configure the font family, font size, font style, font weight, and line height of any textual element displayed in the feedback form. In addition, you can load custom Google Fonts by including the embed code in a dedicated plugin option. #### Colors Customizations You can customize the color of any displayed form element with dedicated options. #### Spacing Configure the margin and padding of the form elements with dedicated options. #### Back-end customizations Customize the back-end menus of the plugin, for example, by restricting the plugin menus only to users with specific capabilities, configuring a custom number of paginated items, and more. #### Test mode Test the “Was this helpful?” form with a dedicated “Test Mode” option before going live. #### Configure the feedback comment length Limit the maximum number of characters the users can include in the feedback comment. #### Enable the form on a per-post basis Enable or disable the feedback form on a per-post basis with a toggle available in a dedicated section of the block editor sidebar. #### Other Plugins from us If you like this plugin, please check out our other projects on [our website](https://daext.com/). ### Credits This plugin makes use of the following resources: * [Select2](https://github.com/select2/select2) licensed under the [MIT License](http://www.opensource.org/licenses/mit-license.php) ## Screenshots * [[ * Rating buttons in the front-end. * [[ * Rating buttons and comment textarea in the front-end. * [[ * Helpful section in the post editor sidebar. * [[ * Statistics menu. * [[ * Statistics menu. (feedback details) * [[ * Feedback menu. * [[ * Tools menu. * [[ * Maintenance menu. * [[ * Options menu in the “Content” tab * [[ * Options menu in the “Style” tab * [[ * Options menu in the “Advanced” tab * [[ * Options menu in the “Capabilities” section * [[ * Options menu in the “Misc” section * [[ * Options menu in the “Form” section ## Installation #### Installation (Single Site) With this procedure you will be able to install the DAEXT Helpful plugin on your WordPress website: 1. Visit the **Plugins -> Add New** menu 2. Click on the **Upload Plugin** button and select the zip file you just downloaded 3. Click on **Install Now** 4. Click on **Activate Plugin** #### Installation (Multisite) This plugin supports both a **Network Activation** (the plugin will be activated on all the sites of your WordPress Network) and a **Single Site Activation** in a **WordPress Network** environment (your plugin will be activated on a single site of the network). With this procedure you will be able to perform a **Network Activation**: 1. Visit the **Plugins -> Add New** menu 2. Click on the **Upload Plugin** button and select the zip file you just downloaded 3. Click on **Install Now** 4. Click on **Network Activate** With this procedure you will be able to perform a **Single Site Activation** in a **WordPress Network** environment: 1. Visit the specific site of the **WordPress Network** where you want to install the plugin 2. Visit the **Plugins** menu 3. Click on the **Activate** button (just below the name of the plugin) ## Reviews ![](https://secure.gravatar.com/avatar/3f7870176d55d02a15ee6fb7ea95699d5f7e2c9e608351952b4ff227cac87fc2? s=60&d=retro&r=g) ### 󠀁[رائعة جداً وأنصح بها بشدة](https://wordpress.org/support/topic/%d8%b1%d8%a7%d8%a6%d8%b9%d8%a9-%d8%ac%d8%af%d8%a7%d9%8b-%d9%88%d8%a3%d9%86%d8%b5%d8%ad-%d8%a8%d9%87%d8%a7-%d8%a8%d8%b4%d8%af%d8%a9/)󠁿 [proarab](https://profiles.wordpress.org/proarab/) June 11, 2025 من أجمل الإضافات التي استخدمتها في حياتي على ووردبريس ![](https://secure.gravatar.com/avatar/79ed5ab4e97fdf39374646ba8ce6609a7980f4ddad05a8ca14ec9494e601615e? s=60&d=retro&r=g) ### 󠀁[Font Options don’t work](https://wordpress.org/support/topic/font-options-dont-work/)󠁿 [Alex](https://profiles.wordpress.org/asterix/) October 24, 2024 Love this plugin, but none of the font or color changes seem to be taking effect. Update – I was able to get CSS (font and color) to work by targeting the elements in the Customizer > Additional CSS. ![](https://secure.gravatar.com/avatar/068ac098b2081570f41a168f693c602f2eaa629f33bbc2a2de05984a814d3407? s=60&d=retro&r=g) ### 󠀁[great plugin!](https://wordpress.org/support/topic/great-plugin-39020/)󠁿 [heredatedwp](https://profiles.wordpress.org/heredatedwp/) June 6, 2024 Useful plugin to receive feedback! ![](https://secure.gravatar.com/avatar/e7f1e397a25b4cbdd5bcd792502293079050c138149c1565cf189f047f90511c? s=60&d=retro&r=g) ### 󠀁[Not bad](https://wordpress.org/support/topic/not-bad-208/)󠁿 [Jack](https://profiles.wordpress.org/futuropolis/) February 15, 2024 Not bad. A few small changes would make this a killer plugin: You have to click the Generate button to see the latest stats – why? This stumped me for a while and is unintuitive. If updating the stats every page load is too costly for performance, it could update on a timer/cron. Simplify the plugin options. Some options are quite confusing. Many people will choose to customise with CSS… so all the colour, font and spacing fields can be optional. Theming should be more like Gravity Forms. Allow the Helpful item in the editor sidebar to be hidden. We insert Helpful via a shortcode in the template, so the sidebar does nothing. Despite these grievances I’m very grateful for the hard work that goes into making and supporting a plugin. Thanks for your efforts! ![](https://secure.gravatar.com/avatar/5d9e0a75f424e8c98b1901feeee32fde5cef33d3d3fe70ff5054b2a820290363? s=60&d=retro&r=g) ### 󠀁[Has lots of potential](https://wordpress.org/support/topic/has-lots-of-potential/)󠁿 [simoneromana](https://profiles.wordpress.org/simoneromana/) October 20, 2023 This plugin has lots of potential for sure. How it looks on desktop is nice, however, the mobile version needs some tweaking. ![](https://secure.gravatar.com/avatar/20309f0bac8bd3774cd99db785cacc5b8032d49343f8e63305de096c34fefce5? s=60&d=retro&r=g) ### 󠀁[Good, and well supported](https://wordpress.org/support/topic/good-and-well-supported/)󠁿 [sbolt1969](https://profiles.wordpress.org/sbolt1969/) July 17, 2023 Had an initial issue when installing the plugin (database tables were not created), but uninstalling and reinstalling fixed it. Good plug in, and good response from the creators when I hit an issue. [ Read all 8 reviews ](https://wordpress.org/support/plugin/daext-helpful/reviews/) ## Contributors & Developers “Helpful – Article Feedback Plugin” is open source software. The following people have contributed to this plugin. Contributors * [ DAEXT ](https://profiles.wordpress.org/daext/) [Translate “Helpful – Article Feedback Plugin” into your language.](https://translate.wordpress.org/projects/wp-plugins/daext-helpful) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/daext-helpful/), check out the [SVN repository](https://plugins.svn.wordpress.org/daext-helpful/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/daext-helpful/) by [RSS](https://plugins.trac.wordpress.org/log/daext-helpful/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.15 _Mar 31, 2026_ * The Pro version upgrade banner previously displayed at the bottom of all plugin menu pages is now shown only in the Options menu. * Added a notices manager class used to display documentation resources and a link to rate the plugin. A related action hook has also been introduced to allow notices to be rendered in a specific area of the plugin UI. #### 1.14 _May 7, 2025_ * Fixed PHP notice caused by early use of translation functions. * Fixed JavaScript deprecation notices for back-end functionality. #### 1.13 _December 13, 2024_ * Fixed JavaScript deprecation notices for back-end functionality. * Added the load_plugin_textdomain() function. * Fixed error in the datepicker field available in the “Statistics” and “Feedback” menus. #### 1.12 _September 3, 2024_ * Changed default option values #### 1.11 _September 1, 2024_ * Major back-end UI update * The “Feedback” menu has been added * New options added #### 1.10 _April 7, 2024_ * Fixed a bug (started with WordPress version 6.5) that prevented the creation of the plugin database tables and the initialization of the plugin database options during the plugin activation. #### 1.09 _April 4, 2024_ * Fixed PHP error caused by missing array type checking. #### 1.08 _January 15, 2024_ * Fixed a block editor error triggered when the “custom-fields” value was not included in the “supports” array of the post type. #### 1.07 _September 11, 2023_ * Fixed a CSS issue that prevented the SVG icons from being properly displayed on Safari. * Fixed PHP warnings. * Pro version links have been updated. #### 1.06 _August 6, 2023_ * The production version of the block editor JavaScript files is now loaded. * The plugin description in the readme.txt file has been updated. #### 1.05 _May 23, 2023_ * The feedback form can now be added with a shortcode. * The dynamic SVG icons of the form are no longer loaded with file_get_contents() but are stored in PHP variables. * Other minor improvements. #### 1.04 _March 9, 2023_ * Update plugin name and description. * The “Pro Version” page has been added. #### 1.03 _January 25, 2023_ * Initial release. ## Commercial plugin This plugin is free but offers additional paid commercial upgrades or support. ## Meta * Version **1.15** * Last updated **4 days ago** * Active installations **600+** * WordPress version ** 5.0 or higher ** * Tested up to **6.9.4** * PHP version ** 5.3 or higher ** * Language * [English (US)](https://wordpress.org/plugins/daext-helpful/) * Tags * [article feedback](https://pcd.wordpress.org/plugins/tags/article-feedback/)[feedback](https://pcd.wordpress.org/plugins/tags/feedback/) [post rating](https://pcd.wordpress.org/plugins/tags/post-rating/)[rate post](https://pcd.wordpress.org/plugins/tags/rate-post/) [user feedback](https://pcd.wordpress.org/plugins/tags/user-feedback/) * [Advanced View](https://pcd.wordpress.org/plugins/daext-helpful/advanced/) ## Ratings 4.4 out of 5 stars. * [ 5 5-star reviews ](https://wordpress.org/support/plugin/daext-helpful/reviews/?filter=5) * [ 1 4-star review ](https://wordpress.org/support/plugin/daext-helpful/reviews/?filter=4) * [ 2 3-star reviews ](https://wordpress.org/support/plugin/daext-helpful/reviews/?filter=3) * [ 0 2-star reviews ](https://wordpress.org/support/plugin/daext-helpful/reviews/?filter=2) * [ 0 1-star reviews ](https://wordpress.org/support/plugin/daext-helpful/reviews/?filter=1) [Add my review](https://wordpress.org/support/plugin/daext-helpful/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/daext-helpful/reviews/) ## Contributors * [ DAEXT ](https://profiles.wordpress.org/daext/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/daext-helpful/) ## Donate Would you like to support the advancement of this plugin? [ Donate to this plugin ](https://daext.com)