Title: Help Desk WP
Author: helpdeskwp
Published: <strong>December 24, 2021</strong>
Last modified: January 30, 2022

---

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![](https://ps.w.org/helpdeskwp/assets/banner-772x250.png?rev=2657794)

This plugin **hasn’t been tested with the latest 3 major releases of WordPress**.
It may no longer be maintained or supported and may have compatibility issues when
used with more recent versions of WordPress.

![](https://ps.w.org/helpdeskwp/assets/icon.svg?rev=2657794)

# Help Desk WP

 By [helpdeskwp](https://profiles.wordpress.org/helpdeskwp/)

[Download](https://downloads.wordpress.org/plugin/helpdeskwp.zip)

 * [Details](https://pcd.wordpress.org/plugins/helpdeskwp/#description)
 * [Reviews](https://pcd.wordpress.org/plugins/helpdeskwp/#reviews)
 *  [Installation](https://pcd.wordpress.org/plugins/helpdeskwp/#installation)
 * [Development](https://pcd.wordpress.org/plugins/helpdeskwp/#developers)

 [Support](https://wordpress.org/support/plugin/helpdeskwp/)

## Description

Help Desk and customer support.

In order to set up the Help Desk WP on your website please follow the steps below.
First off you need to create a new page as your support portal page and then there
is a shortcode that you should put on the page.

[helpdesk_support_portal]

The above shortcode will render the content of the helpdesk on your page. Another
thing you should do is set your page as the support portal page in Help Desk WP 
settings.

In order to set that page navigate to WordPress -> Help Desk WP and at the top of
the page open up the settings and then in the Portal Page tab you can select your
page and save it.

Your support system is ready now. Your customers can open that page and submit their
tickets.

The tickets will be shown in WordPress -> Help Desk WP and you can filter and answer
them.

Watch the following video for more information.

#### Features

 * Unlimited Agents
 * Sorting And Filtering
 * Custom Category
 * Custom Type
 * Custom Priority
 * Custom Status
 * Email Notification
 * Customers Dashboard
 * Documentations

## Screenshots

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## Installation

 * Upload plugin files to your plugins folder, or install using WordPress built-
   in Add New Plugin installer
 * Activate the plugin

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Help Desk WP” is open source software. The following people have contributed to
this plugin.

Contributors

 *   [ helpdeskwp ](https://profiles.wordpress.org/helpdeskwp/)
 *   [ Hi ](https://profiles.wordpress.org/mhmdm/)

[Translate “Help Desk WP” into your language.](https://translate.wordpress.org/projects/wp-plugins/helpdeskwp)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/helpdeskwp/), check
out the [SVN repository](https://plugins.svn.wordpress.org/helpdeskwp/), or subscribe
to the [development log](https://plugins.trac.wordpress.org/log/helpdeskwp/) by 
[RSS](https://plugins.trac.wordpress.org/log/helpdeskwp/?limit=100&mode=stop_on_copy&format=rss).

## Meta

 *  Version **1.2.0**
 *  Last updated **4 years ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 5.2 or higher **
 *  Tested up to **5.9.13**
 *  Language
 * [English (US)](https://wordpress.org/plugins/helpdeskwp/)
 * Tags
 * [customer support](https://pcd.wordpress.org/plugins/tags/customer-support/)[helpdesk](https://pcd.wordpress.org/plugins/tags/helpdesk/)
   [support](https://pcd.wordpress.org/plugins/tags/support/)[Support Ticket](https://pcd.wordpress.org/plugins/tags/support-ticket/)
   [ticket system](https://pcd.wordpress.org/plugins/tags/ticket-system/)
 *  [Advanced View](https://pcd.wordpress.org/plugins/helpdeskwp/advanced/)

## Ratings

No reviews have been submitted yet.

[Add my review](https://wordpress.org/support/plugin/helpdeskwp/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/helpdeskwp/reviews/)

## Contributors

 *   [ helpdeskwp ](https://profiles.wordpress.org/helpdeskwp/)
 *   [ Hi ](https://profiles.wordpress.org/mhmdm/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/helpdeskwp/)