Title: Jitbit Help Desk Ticketing System for WordPress
Author: maxt3r
Published: <strong>October 22, 2013</strong>
Last modified: June 19, 2018

---

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This plugin **hasn’t been tested with the latest 3 major releases of WordPress**.
It may no longer be maintained or supported and may have compatibility issues when
used with more recent versions of WordPress.

![](https://s.w.org/plugins/geopattern-icon/jitbit-helpdesk.svg)

# Jitbit Help Desk Ticketing System for WordPress

 By [maxt3r](https://profiles.wordpress.org/maxt3r/)

[Download](https://downloads.wordpress.org/plugin/jitbit-helpdesk.zip)

 * [Details](https://pcd.wordpress.org/plugins/jitbit-helpdesk/#description)
 * [Reviews](https://pcd.wordpress.org/plugins/jitbit-helpdesk/#reviews)
 *  [Installation](https://pcd.wordpress.org/plugins/jitbit-helpdesk/#installation)
 * [Development](https://pcd.wordpress.org/plugins/jitbit-helpdesk/#developers)

 [Support](https://wordpress.org/support/plugin/jitbit-helpdesk/)

## Description

To use this plugin you need to register a [Jitbit Help Desk](https://www.jitbit.com/helpdesk/)
account. You can register for a free trial here: https://www.jitbit.com/hosted-helpdesk/
trial/ It takes only 10 seconds and does not require a credit card.

After the registration, you will get your own Help Desk URL (“XXX.jitbit.com”), 
you will need it to make this plugin work.

Jitbit Help Desk for WordPress loads an external javascript file from Jitbit’s servers.
It will execute in your visitors browsers, but don’t worry, the only purpose of 
the plugin is to create a Help Desk widget, that displayes a feedback form popup,
where user can submit tickets to the support system.

Also please note that all communication between your WordPress site and Jitbit servers
is secured with SSL.

## Installation

 1. Upload the plugin to the `/wp-content/plugins/` directory
 2. Activate the plugin through the ‘Plugins’ menu in WordPress
 3. Go to the “Jitbit Help Desk” menu and enter your full Help Desk URL like https://
    support.jitbit.com/helpdesk. Do not forget to include /helpdesk on the end.

That’s it. Now you should see the Help Desk widget on the left side of every public
page of your web-site.

## FAQ

  Installation Instructions

 1. Upload the plugin to the `/wp-content/plugins/` directory
 2. Activate the plugin through the ‘Plugins’ menu in WordPress
 3. Go to the “Jitbit Help Desk” menu and enter your full Help Desk URL like https://
    support.jitbit.com/helpdesk. Do not forget to include /helpdesk on the end.

That’s it. Now you should see the Help Desk widget on the left side of every public
page of your web-site.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Jitbit Help Desk Ticketing System for WordPress” is open source software. The following
people have contributed to this plugin.

Contributors

 *   [ maxt3r ](https://profiles.wordpress.org/maxt3r/)

[Translate “Jitbit Help Desk Ticketing System for WordPress” into your language.](https://translate.wordpress.org/projects/wp-plugins/jitbit-helpdesk)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/jitbit-helpdesk/), 
check out the [SVN repository](https://plugins.svn.wordpress.org/jitbit-helpdesk/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/jitbit-helpdesk/)
by [RSS](https://plugins.trac.wordpress.org/log/jitbit-helpdesk/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 0.1

 * The first version

## Meta

 *  Version **0.2.1**
 *  Last updated **8 years ago**
 *  Active installations **10+**
 *  WordPress version ** 3.0 or higher **
 *  Tested up to **4.9.29**
 *  Language
 * [English (US)](https://wordpress.org/plugins/jitbit-helpdesk/)
 * Tags
 * [help desk software](https://pcd.wordpress.org/plugins/tags/help-desk-software/)
   [helpdesk](https://pcd.wordpress.org/plugins/tags/helpdesk/)[widget](https://pcd.wordpress.org/plugins/tags/widget/)
 *  [Advanced View](https://pcd.wordpress.org/plugins/jitbit-helpdesk/advanced/)

## Ratings

No reviews have been submitted yet.

[Add my review](https://wordpress.org/support/plugin/jitbit-helpdesk/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/jitbit-helpdesk/reviews/)

## Contributors

 *   [ maxt3r ](https://profiles.wordpress.org/maxt3r/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/jitbit-helpdesk/)