Title: Markeaze for WooCommerce Author: Markeaze Published: October 23, 2020 Last modified: October 27, 2020 --- Search plugins ![](https://ps.w.org/markeaze/assets/banner-772x250.png?rev=2405640) This plugin **hasn’t been tested with the latest 3 major releases of WordPress**. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress. ![](https://ps.w.org/markeaze/assets/icon-256x256.png?rev=2405640) # Markeaze for WooCommerce By [Markeaze](https://profiles.wordpress.org/markeaze/) [Download](https://downloads.wordpress.org/plugin/markeaze.1.0.1.zip) * [Details](https://pcd.wordpress.org/plugins/markeaze/#description) * [Reviews](https://pcd.wordpress.org/plugins/markeaze/#reviews) * [Installation](https://pcd.wordpress.org/plugins/markeaze/#installation) * [Development](https://pcd.wordpress.org/plugins/markeaze/#developers) [Support](https://wordpress.org/support/plugin/markeaze/) ## Description Live chat by Markeaze is an all-in-one communication solution designed specifically for the needs of online stores. Markeaze helps you improve the quality of customer service, decrease response time, and increase conversions. Markeaze combines latest trends in eCommerce such as personalization, omnichannel outreach, and automation to deliver satisfying live chat experience and enhance your customer service. #### Why Use Live Chat by Markeaze? * Collect visitors’ contacts with widgets and form a loyal subscriber base; * Reduce customer support costs * Decrease response time * Increase conversion and boost sales * Prioritize incoming messages based on their value to the store * Track customer journey and behavior on your website and use this data to scale your business * Consult customers on active orders (availability, characteristics, price) * Inform customers about new products, sales, and important events * Provide immediate answers on warranty, returns, and utilization * Increase retention and launch abandoned cart email campaigns * Send out relevant personal recommendations * Conduct polls and collect feedback on the purchased products * Easy installation via WooCommerce Note: This plugin transmits data from your website to an external service https:// markeaze.com in accordance with the user privacy policy https://docs.markeaze.com/ article/w46gc17uah-how-markeaze-complies-with-gdpr #### Features and Benefits **Smart chat prioritization and routing** Thanks to the smart chat proiritization tool your reps can manage their time more efficiently. Important chats will automatically move up the queue based on their value to the store: a customer an item in the cart will be ranked higher than the one with the active order or a new customer. **Built-in product search** Cut response time using a built-in product search function: let your reps search for products inside the chat window. Additionally, they can send beautiful product cards with an “add to cart” button to inspire a purchase. Product data is uploaded directly from WooCommerce. **Abandoned cart email campaign** Recover the revenue by winning back your customers who left your store without a purchase. Set up an automatic follow-up email that includes product cards of the abandoned cart items and a CTA button that will return your customers back to your store. **Multi-channel communication** Merge all important communication channels into a single messaging tool and use contact information and historical data to consolidate all your chats with customers. Meet your customers halfway and continue the conversation via live chat, email, Facebook Messenger, or WhatsApp. **Stay informed about cart content and active orders** By knowing the exact content of customers’ carts, your reps can process requests faster. Save time on double-checking the details and increase the level of customer satisfaction. **Track customer journey** Watch your customers typing in real-time, viewing products, updating carts, and making orders. React immediately when they are having payment issues and stay proactive anticipating your customer’s needs. **AI-generated auto-replies** Use the auto-reply function to generate answers to the most common questions, edit them when necessary, and reply to your customers in a heatbeat. Consult your website visitors on return policy, order statuses, warranty, and other popular inquires efortlessly. ## Screenshots * [[ * Abandoned cart recovery. * [[ * Buil-in product search. * [[ * Cart content. * [[ * Omnichannel outreach. * [[ * Product cards. * [[ * Smart chat. * [[ * Sneak peek. ## Installation 1. In admin panel of your WordPress store navigate to the ‘Plugins’ ‘Add New’ section. 2. Type in ‘Markeaze’ in the Search Plugins field and press Enter or download from repository. 3. Press button ‘Install Now’ on the found plugin. 4. On the ‘Markeaze settings’ page fill in the ‘APP Key’ field with your Markeaze account’s ‘APP key’. 5. Press ‘Save Changes’ button. ## FAQ ### Do I need to register at Markeaze first to be able to use this plugin? Yes, you should register at [Markeaze](https://auth.markeaze.com/?utm_source=opencart&utm_medium=referral&utm_campaign=Opencart_plugin) first to obtain an App-key. ## Reviews ![](https://secure.gravatar.com/avatar/cd87acb2a3be64b917c079868a9174026497206e6398ed4209573dfd127b5aba? s=60&d=retro&r=g) ### 󠀁[Sales & Support Assistant](https://wordpress.org/support/topic/sales-support-assistant/)󠁿 [imevsmith](https://profiles.wordpress.org/imevsmith/) November 23, 2020 It’s an omni-channel messaging platform to level up the communication between eCommerce brands and their customers. Truly eCommerce! [ Read all 1 review ](https://wordpress.org/support/plugin/markeaze/reviews/) ## Contributors & Developers “Markeaze for WooCommerce” is open source software. The following people have contributed to this plugin. Contributors * [ Markeaze ](https://profiles.wordpress.org/markeaze/) [Translate “Markeaze for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/markeaze) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/markeaze/), check out the [SVN repository](https://plugins.svn.wordpress.org/markeaze/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/markeaze/) by [RSS](https://plugins.trac.wordpress.org/log/markeaze/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.0 Fix redirect after install. #### 1.0 Initial release. ## Meta * Version **1.0.1** * Last updated **5 years ago** * Active installations **Fewer than 10** * WordPress version ** 4.2.0 or higher ** * Tested up to **5.5.18** * PHP version ** 5.2 or higher ** * Language * [English (US)](https://wordpress.org/plugins/markeaze/) * Tags * [e-commerce](https://pcd.wordpress.org/plugins/tags/e-commerce/)[email campaigns](https://pcd.wordpress.org/plugins/tags/email-campaigns/) [widgets](https://pcd.wordpress.org/plugins/tags/widgets/)[woocommerce](https://pcd.wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://pcd.wordpress.org/plugins/markeaze/advanced/) ## Ratings 5 out of 5 stars. * [ 1 5-star review ](https://wordpress.org/support/plugin/markeaze/reviews/?filter=5) * [ 0 4-star reviews ](https://wordpress.org/support/plugin/markeaze/reviews/?filter=4) * [ 0 3-star reviews ](https://wordpress.org/support/plugin/markeaze/reviews/?filter=3) * [ 0 2-star reviews ](https://wordpress.org/support/plugin/markeaze/reviews/?filter=2) * [ 0 1-star reviews ](https://wordpress.org/support/plugin/markeaze/reviews/?filter=1) [Add my review](https://wordpress.org/support/plugin/markeaze/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/markeaze/reviews/) ## Contributors * [ Markeaze ](https://profiles.wordpress.org/markeaze/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/markeaze/) ## Donate Would you like to support the advancement of this plugin? [ Donate to this plugin ](http://markeaze.com/?utm_source=opencart&utm_medium=referral&utm_campaign=Opencart_plugin)