Title: Refiner Microsurveys Plugin Author: Refiner Published: May 8, 2020 Last modified: April 19, 2025 --- Search plugins ![](https://ps.w.org/refiner/assets/banner-772x250.png?rev=2301267) ![](https://ps.w.org/refiner/assets/icon-256x256.png?rev=3062538) # Refiner Microsurveys Plugin By [Refiner](https://profiles.wordpress.org/refiner/) [Download](https://downloads.wordpress.org/plugin/refiner.zip) * [Details](https://pcd.wordpress.org/plugins/refiner/#description) * [Reviews](https://pcd.wordpress.org/plugins/refiner/#reviews) * [Installation](https://pcd.wordpress.org/plugins/refiner/#installation) * [Development](https://pcd.wordpress.org/plugins/refiner/#developers) [Support](https://wordpress.org/support/plugin/refiner/) ## Description Refiner is a customer feedback survey platform designed specifically for web and mobile applications. Get spot-on insights from your users with perfectly timed [website microsurveys](https://refiner.io/features/website-surveys/). Installing this plugin will add the [Refiner JavaScript Web-Client](https://refiner.io/docs/kb/javascript-client/client-introduction/) on your WordPress site. With Refiner you can ask your users any question while they are using your app or browsing your website. Measure [customer satisfaction (CSAT)](https://refiner.io/solutions/csat/), [Net Promoter Score (NPS)](https://refiner.io/solutions/nps/), or [customer effort score (CES)](https://refiner.io/solutions/ces/), research what to built next or profile your users. Refiner supports all survey use cases and comes packed with expert-built templates that will get you started quickly. Refiner integrates into your existing marketing & sales stacks seamlessly. Our integrations allow you to sync survey responses to the tools you already use in real time, such as your CRM, email marketing automation platform, your backend API or data warehouse. Refiner helps you to understand who your users really are, what they need and how you can help them achieve their goals. Get started for free today and increase conversion& retention rates with better customer data. ## Screenshots * [[ * Creating popup surveys is easy and only takes a couple of minutes * [[ * See all survey responses in one place * [[ * Refiner offers various integrations to automate workflows and sync survey responses to other tools ## Installation #### Simple installation The Refiner plugin can be installed via the WordPress plugin library. * Navigate to the “Plugins” section in your WordPress dashboard * Click on “Add New” and search for the “Refiner” plugin * Install and then activate the plugin #### Manual installation Alternatively, you can also install the Refiner plugin manually: 1. Download the Refiner plugin as a zip file. 2. Upload the folder `refiner` to the `/wp-content/plugins/` directory 3. Activate the plugin through the ‘Plugins’ menu in WordPress #### Configuration Once installed, go to “Settings > Refiner” and enter your Refiner project ID. You can find the project ID in your Refiner Dashboard in the “Settings > Installation” section. You can find a detailed step-by-step guide in our [documenation](https://refiner.io/docs/kb/install-client/wordpress-popup-survey-plugin/). ## FAQ ### Where can I find more information about Refiner? You can learn more about Refiner on our [website](https://www.refiner.io/). ### Is there a guide somewhere on how to get started with Refiner? Yes, you can find more information on how to get started in our [documentation](https://refiner.io/documentation/kb/getting-started/popup-survey-wordpress/). ### Where can I find Refiner’s Terms of Service? You can find our Terms of Service [here](https://refiner.io/legal/terms-of-service/). Our Privacy Policy can be found [here](https://refiner.io/legal/privacy-policy/). ### Is Refiner compliant with GDPR? Yes, our [Privacy Policy](https://refiner.io/legal/privacy-policy/) fully respects GDPR. ## Reviews ![](https://secure.gravatar.com/avatar/e4dbd2712e822e59612eb96c6e530bc1ab8e3bfd9785f7c9b1fe0a8756371979? s=60&d=retro&r=g) ### 󠀁[Works perfectly fine!](https://wordpress.org/support/topic/works-perfectly-fine-34/)󠁿 [rajatchak94](https://profiles.wordpress.org/rajatchak94/) January 11, 2025 I just tested this plugin and it works perfectly fine on my wordpress website themarketingfuturist. com which has the latest wordpress version installed. The plugin is very simple and easy to use! [ Read all 1 review ](https://wordpress.org/support/plugin/refiner/reviews/) ## Contributors & Developers “Refiner Microsurveys Plugin” is open source software. The following people have contributed to this plugin. Contributors * [ Refiner ](https://profiles.wordpress.org/refiner/) [Translate “Refiner Microsurveys Plugin” into your language.](https://translate.wordpress.org/projects/wp-plugins/refiner) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/refiner/), check out the [SVN repository](https://plugins.svn.wordpress.org/refiner/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/refiner/) by [RSS](https://plugins.trac.wordpress.org/log/refiner/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.0 * Initial release. #### 1.0.1 * Readme update * Set installation method #### 1.0.2 * Tested on 6.8 * Update readme ## Meta * Version **1.0.0** * Last updated **12 months ago** * Active installations **10+** * WordPress version ** 4.6 or higher ** * Tested up to **6.8.5** * PHP version ** 7.0 or higher ** * Language * [English (US)](https://wordpress.org/plugins/refiner/) * Tags * [nps](https://pcd.wordpress.org/plugins/tags/nps/)[poll](https://pcd.wordpress.org/plugins/tags/poll/) [survey](https://pcd.wordpress.org/plugins/tags/survey/)[survey widget](https://pcd.wordpress.org/plugins/tags/survey-widget/) [website feedback](https://pcd.wordpress.org/plugins/tags/website-feedback/) * [Advanced View](https://pcd.wordpress.org/plugins/refiner/advanced/) ## Ratings 5 out of 5 stars. * [ 1 5-star review ](https://wordpress.org/support/plugin/refiner/reviews/?filter=5) * [ 0 4-star reviews ](https://wordpress.org/support/plugin/refiner/reviews/?filter=4) * [ 0 3-star reviews ](https://wordpress.org/support/plugin/refiner/reviews/?filter=3) * [ 0 2-star reviews ](https://wordpress.org/support/plugin/refiner/reviews/?filter=2) * [ 0 1-star reviews ](https://wordpress.org/support/plugin/refiner/reviews/?filter=1) [Add my review](https://wordpress.org/support/plugin/refiner/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/refiner/reviews/) ## Contributors * [ Refiner ](https://profiles.wordpress.org/refiner/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/refiner/)