Title: TicketPress Author: Abiral Neupane Published: December 3, 2015 Last modified: December 22, 2015 --- Search plugins ![](https://ps.w.org/ticket-press/assets/banner-772x250.png?rev=1299732) This plugin **hasn’t been tested with the latest 3 major releases of WordPress**. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress. ![](https://ps.w.org/ticket-press/assets/icon-256x256.png?rev=1299732) # TicketPress By [Abiral Neupane](https://profiles.wordpress.org/abiralneupane/) [Download](https://downloads.wordpress.org/plugin/ticket-press.1.4.1.zip) * [Details](https://pcd.wordpress.org/plugins/ticket-press/#description) * [Reviews](https://pcd.wordpress.org/plugins/ticket-press/#reviews) * [Installation](https://pcd.wordpress.org/plugins/ticket-press/#installation) * [Development](https://pcd.wordpress.org/plugins/ticket-press/#developers) [Support](https://wordpress.org/support/plugin/ticket-press/) ## Description This plugin adds to WordPress the features of a complete ticket system. This allows users to submit tickets to report problems or get support on whatever they want. This plugin is so light that it will give a negligible weight for the site. The plugin works based on two shortcodes: [my_tickets] -> For listing all tickets [new_ticket] -> For opening new ticket This plugin, after the installation does every setup, including creating of two pages for my tickets and new tickets in the site. Along with this, you will be presented with ready-made styling for the form. So, with this feature, you can easily startup a support system, just by activating the plugin. Note: By default the scope isn’t created. You need to create one from Tickets > Scope Menu ## Installation 1. Upload the entire plugin’s ZIP to the /wp-content/plugins/ directory (Extract it, if not extracted). 2. Activate the plugin. Or 1. Go to Network admin > Plugins > Add New and upload the zip file of the plugin 2. Activate the plugin ## FAQ How this plugin works? This plugin simply creates a customized template in your page. You just need to install the plugin, and the plugin does everything for you. This plugin creates a default page: My tickets & New ticket. Can I create my own page? Absolutely yes – You create the page, and paste [my-tickets] and [new-ticket] in tickets listing page and open ticket page, and update it in ticketpress settings page. What if I want to customize the template without working on Plugin file? We have created a template keeping in mind of template customization. For this, you need to copy template folder from the plugin to your current theme, and rename it to ticketpress. So your directory would look similar to this: Themes > Current Theme > ticketpress -> [files in plugins template folder] I setup the plugin successfully, but when I try to browse the ticket, it do not show right post. Am I missing something? Sometime there might be problem with the permalink. So, you need to reset the permalink. ## Reviews ![](https://secure.gravatar.com/avatar/3c69161ce43ada453f70d6675fe90795684c975a3e6e390e048dac899e5b1050? s=60&d=retro&r=g) ### 󠀁[Cool Plugin](https://wordpress.org/support/topic/cool-plugin-172/)󠁿 [rubalcrest](https://profiles.wordpress.org/rubalshrestha/) September 3, 2016 Very useful plugin. Easy to use and manage. Thumbs up for this one. ![](https://secure.gravatar.com/avatar/79caeb956eec1eee07ee439aebb809986e74e45f41dfa9bca64b5e6020d3f679? s=60&d=retro&r=g) ### 󠀁[Great plugin](https://wordpress.org/support/topic/great-plugin-8429/)󠁿 [ashokmhrj](https://profiles.wordpress.org/ashokmhrj/) September 3, 2016 Awesome features and extremely light-weight. ![](https://secure.gravatar.com/avatar/dbabb00a061737dcc3b5bac6116fcef73ac6da5b502f0ff8da065451110ce448? s=60&d=retro&r=g) ### 󠀁[Very useful](https://wordpress.org/support/topic/very-useful-777/)󠁿 [Manesh Timilsina](https://profiles.wordpress.org/maneshtimilsina/) September 3, 2016 Wonderful and very useful plugin. [ Read all 3 reviews ](https://wordpress.org/support/plugin/ticket-press/reviews/) ## Contributors & Developers “TicketPress” is open source software. The following people have contributed to this plugin. Contributors * [ Abiral Neupane ](https://profiles.wordpress.org/abiralneupane/) * [ Kanchha Kaji Prajapati ](https://profiles.wordpress.org/kanchha-kaji-prajapati/) [Translate “TicketPress” into your language.](https://translate.wordpress.org/projects/wp-plugins/ticket-press) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/ticket-press/), check out the [SVN repository](https://plugins.svn.wordpress.org/ticket-press/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/ticket-press/) by [RSS](https://plugins.trac.wordpress.org/log/ticket-press/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.4.1 * Fix: 4.4 Compatibility resoultion. #### 1.4 * Fix: Admin URL corrected. #### 1.3 * Fix: Permalink issues resolved. #### 1.2 * Fix: Security issues resolved. #### 1.1 * Fix: Minor bug fix #### 1.0 * Initial release ## Meta * Version **1.4.1** * Last updated **10 years ago** * Active installations **10+** * WordPress version ** 3.5 or higher ** * Tested up to **4.3.34** * Language * [English (US)](https://wordpress.org/plugins/ticket-press/) * Tags * [support](https://pcd.wordpress.org/plugins/tags/support/)[ticket](https://pcd.wordpress.org/plugins/tags/ticket/) [ticket system](https://pcd.wordpress.org/plugins/tags/ticket-system/) * [Advanced View](https://pcd.wordpress.org/plugins/ticket-press/advanced/) ## Ratings 5 out of 5 stars. * [ 3 5-star reviews ](https://wordpress.org/support/plugin/ticket-press/reviews/?filter=5) * [ 0 4-star reviews ](https://wordpress.org/support/plugin/ticket-press/reviews/?filter=4) * [ 0 3-star reviews ](https://wordpress.org/support/plugin/ticket-press/reviews/?filter=3) * [ 0 2-star reviews ](https://wordpress.org/support/plugin/ticket-press/reviews/?filter=2) * [ 0 1-star reviews ](https://wordpress.org/support/plugin/ticket-press/reviews/?filter=1) [Add my review](https://wordpress.org/support/plugin/ticket-press/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/ticket-press/reviews/) ## Contributors * [ Abiral Neupane ](https://profiles.wordpress.org/abiralneupane/) * [ Kanchha Kaji Prajapati ](https://profiles.wordpress.org/kanchha-kaji-prajapati/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/ticket-press/) ## Donate Would you like to support the advancement of this plugin? [ Donate to this plugin ](https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=W9H8DDCJXYG32)