{"id":165411,"date":"2022-11-19T00:16:04","date_gmt":"2022-11-19T00:16:04","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/wdesk\/"},"modified":"2022-12-09T19:45:36","modified_gmt":"2022-12-09T19:45:36","slug":"wdesk","status":"publish","type":"plugin","link":"https:\/\/pcd.wordpress.org\/plugins\/wdesk\/","author":20555506,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"0.5","stable_tag":"trunk","tested":"6.1.10","requires":"5.0","requires_php":"7.0","requires_plugins":"","header_name":"wdesk","header_author":"Marcelo Rodrigues Campos","header_description":"Plugin developed to track inquiries in a Helpdesk platform inside Wordpress","assets_banners_color":"","last_updated":"2022-12-09 19:45:36","external_support_url":"","external_repository_url":"","donate_link":"https:\/\/github.com\/wwwxkz\/wallets","header_plugin_uri":"","header_author_uri":"https:\/\/github.com\/wwwxkz","rating":0,"author_block_rating":0,"active_installs":0,"downloads":640,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":[],"upgrade_notice":{"0.5":"<p>Admin improvement<\/p>","0.4":"<p>Agent utilities<\/p>","0.3":"<p>Usability<\/p>","0.2":"<p>Security and usability<\/p>","0.1":"<p>Core features<\/p>"},"ratings":[],"assets_icons":[],"assets_banners":[],"assets_blueprints":{},"all_blocks":[],"tagged_versions":[],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":2825387,"resolution":"1","location":"assets","locale":""},"screenshot-2.png":{"filename":"screenshot-2.png","revision":2825387,"resolution":"2","location":"assets","locale":""},"screenshot-3.png":{"filename":"screenshot-3.png","revision":2825387,"resolution":"3","location":"assets","locale":""},"screenshot-4.png":{"filename":"screenshot-4.png","revision":2825387,"resolution":"4","location":"assets","locale":""},"screenshot-5.png":{"filename":"screenshot-5.png","revision":2825387,"resolution":"5","location":"assets","locale":""},"screenshot-6.png":{"filename":"screenshot-6.png","revision":2825387,"resolution":"6","location":"assets","locale":""},"screenshot-7.png":{"filename":"screenshot-7.png","revision":2825387,"resolution":"7","location":"assets","locale":""},"screenshot-8.png":{"filename":"screenshot-8.png","revision":2825387,"resolution":"8","location":"assets","locale":""}},"screenshots":{"1":"Departments","2":"Settings","3":"Tags","4":"Ticket","5":"Ticket internal note","6":"Tickets","7":"Tickets all info","8":"Tickets empty"},"jetpack_post_was_ever_published":false},"plugin_section":[],"plugin_tags":[4049,1104],"plugin_category":[47],"plugin_contributors":[215700],"plugin_business_model":[],"class_list":["post-165411","plugin","type-plugin","status-publish","hentry","plugin_tags-helpdesk","plugin_tags-support","plugin_category-education-and-support","plugin_contributors-wxkz","plugin_committers-wxkz"],"banners":[],"icons":{"svg":false,"icon":"https:\/\/s.w.org\/plugins\/geopattern-icon\/wdesk.svg","icon_2x":false,"generated":true},"screenshots":[{"src":"https:\/\/ps.w.org\/wdesk\/assets\/screenshot-1.png?rev=2825387","caption":"Departments"},{"src":"https:\/\/ps.w.org\/wdesk\/assets\/screenshot-2.png?rev=2825387","caption":"Settings"},{"src":"https:\/\/ps.w.org\/wdesk\/assets\/screenshot-3.png?rev=2825387","caption":"Tags"},{"src":"https:\/\/ps.w.org\/wdesk\/assets\/screenshot-4.png?rev=2825387","caption":"Ticket"},{"src":"https:\/\/ps.w.org\/wdesk\/assets\/screenshot-5.png?rev=2825387","caption":"Ticket internal note"},{"src":"https:\/\/ps.w.org\/wdesk\/assets\/screenshot-6.png?rev=2825387","caption":"Tickets"},{"src":"https:\/\/ps.w.org\/wdesk\/assets\/screenshot-7.png?rev=2825387","caption":"Tickets all info"},{"src":"https:\/\/ps.w.org\/wdesk\/assets\/screenshot-8.png?rev=2825387","caption":"Tickets empty"}],"raw_content":"<!--section=description-->\n<p>Straightforward and fast helpdesk with multilanguage support for Wordpress. Tickets, Departments, and so on<\/p>\n\n<!--section=installation-->\n<p>Shortcodes available<\/p>\n\n<pre><code>&lt;?php echo do_shortcode( '[wdesk_guest]' ); ?&gt;\n&lt;?php echo do_shortcode( '[wdesk_access]' ); ?&gt;\n&lt;?php echo do_shortcode( '[wdesk_log_in]' ); ?&gt;\n&lt;?php echo do_shortcode( '[wdesk_sign_in]' ); ?&gt;\n&lt;?php echo do_shortcode( '[wdesk_recover]' ); ?&gt;\n<\/code><\/pre>\n\n<!--section=faq-->\n<dl>\n<dt id='where%20can%20i%20get%20the%20source%20code%3F'><h3>Where can I get the source code?<\/h3><\/dt>\n<dd><p>https:\/\/github.com\/wwwxkz\/wdesk<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>0.5<\/h4>\n\n<ul>\n<li>Reports<\/li>\n<li>Provider, email blocklist<\/li>\n<li>Autoclose if inactive<\/li>\n<li>Date formats<\/li>\n<li>Department email<\/li>\n<\/ul>\n\n<h4>0.4<\/h4>\n\n<ul>\n<li>Tags<\/li>\n<li>Ticket notes<\/li>\n<li>Full code refactor<\/li>\n<li>Search<\/li>\n<li>Filter<\/li>\n<li>Last update<\/li>\n<li>More shortcodes<\/li>\n<\/ul>\n\n<h4>0.3<\/h4>\n\n<ul>\n<li>OTP password recover<\/li>\n<li>Minor fixes<\/li>\n<\/ul>\n\n<h4>0.2<\/h4>\n\n<ul>\n<li>Guest users<\/li>\n<li>File attachment<\/li>\n<li>Settings page<\/li>\n<\/ul>\n\n<h4>0.1<\/h4>\n\n<ul>\n<li>Tickets and Departments<\/li>\n<li>Internationalization<\/li>\n<\/ul>","raw_excerpt":"Fast and straightforward Helpdesk with multilanguage support for Wordpress","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/165411","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=165411"}],"author":[{"embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/wxkz"}],"wp:attachment":[{"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=165411"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=165411"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=165411"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=165411"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=165411"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=165411"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}