{"id":222375,"date":"2025-02-23T00:26:59","date_gmt":"2025-02-23T00:26:59","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/riaco-was-this-helpful\/"},"modified":"2025-10-09T13:16:19","modified_gmt":"2025-10-09T13:16:19","slug":"riaco-was-this-helpful","status":"publish","type":"plugin","link":"https:\/\/pcd.wordpress.org\/plugins\/riaco-was-this-helpful\/","author":8872771,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"2.1.2","stable_tag":"2.1.2","tested":"6.8.5","requires":"6.2","requires_php":"7.4","requires_plugins":null,"header_name":"Was This Helpful? \u2013 Article Feedback","header_author":"Roberto Iacono","header_description":"Adds a \"Was this helpful?\" box at the end of posts with thumb-up\/thumb-down buttons for feedback.","assets_banners_color":"fafafb","last_updated":"2025-10-09 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adds a \"Was this helpful?\" box at the bottom of your content to capture article feedback from your visitors.<\/p>\n\n<p>Let your readers give quick feedback with a thumbs up or thumbs down \u2014 no comments or forms needed.<\/p>\n\n<p>Designed for speed and simplicity, it helps you identify your most engaging posts and optimize underperforming ones.<\/p>\n\n<p>Unlike traditional comment forms, this feedback tool provides a frictionless way for users to respond with a single click \u2014 helping you understand content performance and engagement at a glance.<\/p>\n\n<p>Ideal for blogs, documentation, knowledge bases, and business websites.<\/p>\n\n<h3>The Problem It Solves<\/h3>\n\n<p>Many website owners and bloggers face the same challenges:<\/p>\n\n<ul>\n<li><strong>Low comment engagement<\/strong>: Readers rarely leave comments, making it hard to know what content works.<\/li>\n<li><strong>Unclear content performance<\/strong>: Analytics show visits, but not whether the article helped readers.<\/li>\n<li><strong>Missed opportunities to improve content<\/strong>: Without feedback, you don\u2019t know which posts need updates or rewrites.<\/li>\n<\/ul>\n\n<p>Was This Helpful is an article feedback plugin that solves these problems by providing quick feedback directly on your articles.<\/p>\n\n<p>A simple thumbs up\/down helps you see:<\/p>\n\n<ul>\n<li>Which posts your audience finds useful.<\/li>\n<li>Which pages need updates or improvements.<\/li>\n<li>How user satisfaction changes over time.<\/li>\n<\/ul>\n\n<h3>Key Benefits<\/h3>\n\n<p><strong>Collect instant feedback<\/strong>: learn what readers think without requiring them to leave a comment.<\/p>\n\n<p><strong>Improve content strategy<\/strong>: identify helpful vs. unhelpful posts to guide updates and new content.<\/p>\n\n<p><strong>Track content performance after updates<\/strong>: use the reset feedback feature to see how your posts perform after you make changes or optimizations, without losing historical data.<\/p>\n\n<p><strong>Boost engagement<\/strong>: give users a one-click way to interact with your articles.<\/p>\n\n<p><strong>Enhance SEO indirectly<\/strong>: updating low-rated content can improve dwell time and reduce bounce rates.<\/p>\n\n<h3>Common Use Cases<\/h3>\n\n<p><strong>Blog posts<\/strong>: measure reader satisfaction and identify which articles resonate.<\/p>\n\n<p><strong>Knowledge bases \/ documentation<\/strong>: quickly see if tutorials and how-to guides are effective.<\/p>\n\n<p><strong>Product or service pages<\/strong>: understand if descriptions and details answer customer questions.<\/p>\n\n<p><strong>Course or learning websites<\/strong>: track which lessons are clear or need more explanation.<\/p>\n\n<p><strong>Business websites<\/strong>: gather visitor insights without long forms or surveys.<\/p>\n\n<h3>Core Features<\/h3>\n\n<ul>\n<li>Adds a \"Was this helpful?\" thumbs up\/down box after posts and pages.<\/li>\n<li>Supports pages, posts, or both.<\/li>\n<li>Optionally disable the box on specific posts or pages.<\/li>\n<li>See percentage of positive feedback directly in the admin post list.<\/li>\n<li>Clean, minimal UI that adapts to your theme.<\/li>\n<li>Lightweight with optional CSS\/JS loading.<\/li>\n<li>Includes shortcode to manually place the box.<\/li>\n<li>Reset feedback statistics per post or page without deleting historical feedback.<\/li>\n<\/ul>\n\n<h3>Settings<\/h3>\n\n<ol>\n<li><strong>Show On Post Types:<\/strong> Choose which post types (posts, pages) the feedback box should appear on.<\/li>\n<li><strong>Disable On Specific Posts:<\/strong> Option to disable the feedback box on individual posts or pages.<\/li>\n<\/ol>\n\n<p><strong>PRO Version Settings:<\/strong><\/p>\n\n<ol>\n<li><strong>Show On Custom Post Types:<\/strong> Choose which custom post types the feedback box should appear on.<\/li>\n<\/ol>\n\n<h3>License<\/h3>\n\n<p>This program is free software; you can redistribute it and\/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version.<\/p>\n\n<!--section=installation-->\n<ol>\n<li>Upload the plugin files to the <code>\/wp-content\/plugins\/riaco-was-this-helpful<\/code> directory, or install the plugin through the WordPress plugins screen directly.<\/li>\n<li>Activate the plugin through the \"Plugins\" menu in WordPress.<\/li>\n<li>Go to <strong>Settings &gt; Was This Helpful<\/strong> to configure display options and visibility rules.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id='can%20i%20choose%20where%20the%20feedback%20box%20appears%3F'><h3>Can I choose where the feedback box appears?<\/h3><\/dt>\n<dd><p>Yes. By default, the box appears after your content on posts and pages. You can also use the <code>[was_this_helpful]<\/code> shortcode to place it manually.<\/p><\/dd>\n<dt id='can%20i%20disable%20the%20feedback%20box%20on%20specific%20posts%3F'><h3>Can I disable the feedback box on specific posts?<\/h3><\/dt>\n<dd><p>Absolutely. Just uncheck the display option in the editor sidebar on that post or page.<\/p><\/dd>\n<dt id='how%20do%20i%20see%20the%20feedback%20results%3F'><h3>How do I see the feedback results?<\/h3><\/dt>\n<dd><p>Each post and page in your WordPress admin will show a \"Was This Helpful\" column, with the number and percentage of positive votes.<\/p><\/dd>\n<dt id='can%20i%20disable%20the%20loading%20of%20styles%20or%20scripts%3F'><h3>Can I disable the loading of styles or scripts?<\/h3><\/dt>\n<dd><p>Yes, you can disable the loading of styles or scripts from the plugin settings page.<\/p><\/dd>\n<dt id='how%20do%20i%20enable%20feedback%20on%20custom%20post%20types%3F'><h3>How do I enable feedback on custom post types?<\/h3><\/dt>\n<dd><p>With the PRO version, custom post types appear in your settings page. Just check the ones you want feedback on.<\/p><\/dd>\n<dt id='how%20do%20i%20reset%20feedback%20statistics%20for%20a%20post%20or%20page%3F'><h3>How do I reset feedback statistics for a post or page?<\/h3><\/dt>\n<dd><p>In the WordPress admin, go to <strong>Posts<\/strong> or <strong>Pages<\/strong>, hover over the post you want to reset, and click <strong>\"Reset Helpful Stats\"<\/strong>.<br \/>\nResetting changes the reset date and stats are recalculated from that point forward.<\/p><\/dd>\n<dt id='will%20resetting%20feedback%20delete%20previous%20feedback%20from%20the%20database%3F'><h3>Will resetting feedback delete previous feedback from the database?<\/h3><\/dt>\n<dd><p>No. Previous feedback entries remain stored in the database for historical purposes.<br \/>\nHowever, the <strong>displayed stats<\/strong> (total and positive counts) only consider feedback <strong>from the last reset date onward<\/strong>.<\/p><\/dd>\n<dt id='can%20i%20undo%20a%20reset%3F'><h3>Can I undo a reset?<\/h3><\/dt>\n<dd><p>Not directly. You can manually adjust the reset date in the post meta if necessary, but the plugin does not currently provide a one-click undo feature.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>2.1.2 - 2025-10-9<\/h4>\n\n<ul>\n<li>Fix: display reset stats link only on selected post types.<\/li>\n<\/ul>\n\n<h4>2.1.1 - 2025-09-19<\/h4>\n\n<ul>\n<li>Fix: query to order by columns orderby=helpful_feedback<\/li>\n<\/ul>\n\n<h4>2.1.0 - 2025-08-06<\/h4>\n\n<ul>\n<li>Added: Reset feature to reset helpful stats for single posts or pages.<\/li>\n<li>Updated: Plugin name for better identification in WordPress admin.<\/li>\n<\/ul>\n\n<h4>2.0.5<\/h4>\n\n<ul>\n<li>Update: remove unnecessary code in frontend<\/li>\n<\/ul>\n\n<h4>2.0.4<\/h4>\n\n<ul>\n<li>Update: display block even if auto box insertion is disabled in settings<\/li>\n<li>Fix: block style in editor, and added class wp-block-group to the box<\/li>\n<\/ul>\n\n<h4>2.0.3<\/h4>\n\n<ul>\n<li>Update: add italian translation<\/li>\n<li>Remove: removed unnecessary files<\/li>\n<\/ul>\n\n<h4>2.0.2<\/h4>\n\n<ul>\n<li>Update: improve security<\/li>\n<\/ul>\n\n<h4>2.0.1<\/h4>\n\n<ul>\n<li>Update: improve security<\/li>\n<\/ul>\n\n<h4>2.0.0<\/h4>\n\n<ul>\n<li>Update: change prefix<\/li>\n<li>Update: change table name<\/li>\n<li>Update: change shortcode name<\/li>\n<\/ul>\n\n<h4>1.5.1<\/h4>\n\n<ul>\n<li>Added shortcode page in admin menu<\/li>\n<li>Added option to maintain\/delete data when plugin is removed<\/li>\n<\/ul>\n\n<h4>1.5.0<\/h4>\n\n<ul>\n<li>Refactor code<\/li>\n<\/ul>\n\n<h4>1.4.6<\/h4>\n\n<ul>\n<li>added block to gutenberg editor<\/li>\n<li>Added button manager (text and icon) for feedback box in settings page. <\/li>\n<li>Added stats metabox<\/li>\n<li>Added color scheme to positive percentage<\/li>\n<li>Added feedback box color background selection via settings<\/li>\n<\/ul>\n\n<h4>1.4.5<\/h4>\n\n<ul>\n<li>Added display stats and functionalities by user role<\/li>\n<\/ul>\n\n<h4>1.4.4<\/h4>\n\n<ul>\n<li>Added filters to retrieve feedback with conditional<\/li>\n<\/ul>\n\n<h4>1.4.3<\/h4>\n\n<ul>\n<li>Added option to disable the feedback box on individual posts or pages<\/li>\n<\/ul>\n\n<h4>1.4.2<\/h4>\n\n<ul>\n<li>Refactor RI_WTH_Functions::should_display_box to include posts and pages<\/li>\n<\/ul>\n\n<h4>1.4.1<\/h4>\n\n<ul>\n<li>Added support to choose to display feedback box on posts and pages<\/li>\n<\/ul>\n\n<h4>1.4<\/h4>\n\n<ul>\n<li>Added quick stats on admin bar<\/li>\n<\/ul>\n\n<h4>1.3<\/h4>\n\n<ul>\n<li>Refactor code in OOP.<\/li>\n<li>Added sorting by positive feedback in posts dashboard<\/li>\n<\/ul>\n\n<h4>1.2<\/h4>\n\n<ul>\n<li>Added localization support.<\/li>\n<li>Separated scripts and styles into their own files.<\/li>\n<li>Added settings page to control the loading of scripts and styles.<\/li>\n<li>Improved feedback display in the admin post list.<\/li>\n<\/ul>\n\n<h4>1.1<\/h4>\n\n<ul>\n<li>Added thank you message and animation.<\/li>\n<\/ul>\n\n<h4>1.0<\/h4>\n\n<ul>\n<li>Initial release.<\/li>\n<\/ul>","raw_excerpt":"Was this helpful? plugin for WordPress adds a thumbs up\/down box to collect quick article feedback on posts and pages.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/222375","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=222375"}],"author":[{"embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/prototipo88"}],"wp:attachment":[{"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=222375"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=222375"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=222375"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=222375"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=222375"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=222375"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}