{"id":266925,"date":"2026-04-05T17:21:31","date_gmt":"2026-04-05T17:21:31","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/sk-live-chat-support\/"},"modified":"2026-04-05T17:26:02","modified_gmt":"2026-04-05T17:26:02","slug":"srkp-live-support","status":"publish","type":"plugin","link":"https:\/\/pcd.wordpress.org\/plugins\/srkp-live-support\/","author":23411529,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"1.0.3","stable_tag":"1.0.3","tested":"6.9.4","requires":"5.0","requires_php":"7.4","requires_plugins":null,"header_name":"SRKP Live Support","header_author":"SRKP Team","header_description":"Real-time live chat for WordPress with an admin inbox and Pusher-powered visitor messaging.","assets_banners_color":"4781c5","last_updated":"2026-04-05 17:26:02","external_support_url":"","external_repository_url":"","donate_link":"https:\/\/github.com\/keshavsharma262001-ops\/srkp-live-support","header_plugin_uri":"https:\/\/github.com\/keshavsharma262001-ops\/srkp-live-support","header_author_uri":"https:\/\/github.com\/keshavsharma262001-ops","rating":0,"author_block_rating":0,"active_installs":0,"downloads":69,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.0.3":{"tag":"1.0.3","author":"keshav480","date":"2026-04-05 17:26:02"}},"upgrade_notice":{"1.0.3":"<p>Security and maintenance update with hardened admin AJAX validation and Plugin Check cleanup.<\/p>","1.0.2":"<p>Maintenance update with Plugin Check fixes and version consistency improvements.<\/p>","1.0.0":"<p>Major first stable release of SRKP Live Support. Update recommended for full functionality.<\/p>"},"ratings":[],"assets_icons":{"icon-256x256.png":{"filename":"icon-256x256.png","revision":3499253,"resolution":"256x256","location":"assets","locale":""}},"assets_banners":{"banner-772x250.png":{"filename":"banner-772x250.png","revision":3499250,"resolution":"772x250","location":"assets","locale":""}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.3"],"block_files":[],"assets_screenshots":[],"screenshots":{"1":"Admin settings screen for configuring live chat.","2":"Frontend chat widget opened by the visitor.","3":"Floating chat icon on the website.","4":"Admin live messaging panel."},"jetpack_post_was_ever_published":false},"plugin_section":[],"plugin_tags":[2369,4049,2379,193239,17112],"plugin_category":[47],"plugin_contributors":[259475],"plugin_business_model":[],"class_list":["post-266925","plugin","type-plugin","status-publish","hentry","plugin_tags-customer-support","plugin_tags-helpdesk","plugin_tags-live-chat","plugin_tags-real-time-chat","plugin_tags-support-chat","plugin_category-education-and-support","plugin_contributors-keshav480","plugin_committers-keshav480"],"banners":{"banner":"https:\/\/ps.w.org\/srkp-live-support\/assets\/banner-772x250.png?rev=3499250","banner_2x":false,"banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/srkp-live-support\/assets\/icon-256x256.png?rev=3499253","icon_2x":"https:\/\/ps.w.org\/srkp-live-support\/assets\/icon-256x256.png?rev=3499253","generated":false},"screenshots":[],"raw_content":"<!--section=description-->\n<p><strong>SRKP Live Support<\/strong> is a lightweight and powerful real-time chat plugin for WordPress.<br \/>\nIt allows website owners to communicate instantly with their visitors using a clean, responsive chat widget.<\/p>\n\n<p>The plugin includes:<\/p>\n\n<ul>\n<li>Real-time chat using Pusher API  <\/li>\n<li>Admin dashboard chat management  <\/li>\n<li>Customizable widget colors  <\/li>\n<li>Custom support icon upload  <\/li>\n<li>Header\/footer color control  <\/li>\n<li>Enable\/Disable chat switch  <\/li>\n<li>Mobile responsive floating chat button  <\/li>\n<li>Secure architecture using WordPress database<\/li>\n<\/ul>\n\n<p>This plugin is perfect for businesses that want to improve customer engagement directly from their website with zero coding required.<\/p>\n\n<h3>External Services<\/h3>\n\n<p>This plugin connects to the Pusher Channels service to deliver real-time chat updates between visitors and the WordPress admin panel.<\/p>\n\n<p>It sends:<\/p>\n\n<ul>\n<li>chat event payloads needed to deliver new messages in real time<\/li>\n<li>your configured Pusher app credentials from the site settings when the server authenticates API requests to Pusher<\/li>\n<\/ul>\n\n<p>It does not automatically create a Pusher account. You must provide your own Pusher credentials in the plugin settings.<\/p>\n\n<p>Service links:<\/p>\n\n<ul>\n<li>Pusher: https:\/\/pusher.com\/<\/li>\n<li>Terms of Service: https:\/\/pusher.com\/legal\/terms<\/li>\n<li>Privacy Policy: https:\/\/pusher.com\/legal\/privacy-policy<\/li>\n<\/ul>\n\n<h3>Features<\/h3>\n\n<ul>\n<li>Real-time Chat (Pusher integrated)  <\/li>\n<li>Customizable chat UI (colors, icons, text)  <\/li>\n<li>Live unread message count  <\/li>\n<li>Fully mobile responsive  <\/li>\n<li>Lightweight and optimized  <\/li>\n<li>Works with any WordPress theme  <\/li>\n<li>Admin can manage all user messages  <\/li>\n<li>Secure \u2013 credentials stored safely in database<\/li>\n<\/ul>\n\n<h3>Credits<\/h3>\n\n<p>SRKP Live Support is created and maintained by SRKP.\nIt bundles the Pusher JavaScript client library under its upstream MIT license.<\/p>\n\n<h3>A brief Markdown Example<\/h3>\n\n<p>Ordered list example:<\/p>\n\n<ol>\n<li>Enable chat<\/li>\n<li>Add Pusher credentials<\/li>\n<li>Customize widget<\/li>\n<li>Start supporting your customers<\/li>\n<\/ol>\n\n<p>Unordered list example:<\/p>\n\n<ul>\n<li>Fast<\/li>\n<li>Secure<\/li>\n<li>Real-time<\/li>\n<\/ul>\n\n<!--section=installation-->\n<ol>\n<li>Upload the plugin folder <code>srkp-live-support<\/code> to the <code>\/wp-content\/plugins\/<\/code> directory.  <\/li>\n<li>Activate the plugin from <strong>Plugins \u2192 Installed Plugins<\/strong>.  <\/li>\n<li>Go to <strong>Settings \u2192 SRKP Live Support<\/strong>.  <\/li>\n<li>Enable chat support from the switch.  <\/li>\n<li>Enter your Pusher App credentials.  <\/li>\n<li>Customize colors, icon, widget text, and save changes.  <\/li>\n<li>The floating chat widget will now appear on your website.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"do%20i%20need%20pusher%20credentials%3F\"><h3>Do I need Pusher credentials?<\/h3><\/dt>\n<dd><p>Yes. The plugin uses the free Pusher plan for real-time updates.<\/p><\/dd>\n<dt id=\"is%20pusher%20free%3F\"><h3>Is Pusher free?<\/h3><\/dt>\n<dd><p>Yes. Pusher offers a <strong>free plan<\/strong> suitable for small websites and low chat traffic.<\/p><\/dd>\n<dt id=\"is%20bundled%20third-party%20javascript%20included%3F\"><h3>Is bundled third-party JavaScript included?<\/h3><\/dt>\n<dd><p>Yes. The plugin bundles Pusher JavaScript client files for runtime use. Readable source copies are included in:<\/p>\n\n<ul>\n<li><code>admin\/js\/pusher.js<\/code><\/li>\n<li><code>public\/js\/pusher.js<\/code><\/li>\n<\/ul><\/dd>\n<dt id=\"can%20i%20customize%20chat%20colors%3F\"><h3>Can I customize chat colors?<\/h3><\/dt>\n<dd><p>Absolutely \u2014 you can change header, footer, button, and chat colors.<\/p><\/dd>\n<dt id=\"does%20the%20plugin%20store%20chat%20history%3F\"><h3>Does the plugin store chat history?<\/h3><\/dt>\n<dd><p>Yes, all chats are safely stored in your WordPress database.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.3<\/h4>\n\n<ul>\n<li>Hardened admin AJAX security with nonce and capability checks.<\/li>\n<li>Fixed bulk action review issue reported by the WordPress Plugins Team.<\/li>\n<li>Cleaned up Plugin Check warnings in admin bulk chat handling.<\/li>\n<\/ul>\n\n<h4>1.0.2<\/h4>\n\n<ul>\n<li>Fixed Plugin Check warnings for non-prefixed template variables.<\/li>\n<li>Synced plugin version metadata across bootstrap and readme.<\/li>\n<\/ul>\n\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release.<\/li>\n<li>Real-time chat via Pusher.<\/li>\n<li>Admin message management.<\/li>\n<li>Chat widget settings (colors, text, icon).<\/li>\n<li>Floating chat support button.<\/li>\n<\/ul>","raw_excerpt":"A real-time live chat system for WordPress. Provide instant support to your users using Pusher-powered live messaging.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/266925","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=266925"}],"author":[{"embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/keshav480"}],"wp:attachment":[{"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=266925"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=266925"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=266925"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=266925"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=266925"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=266925"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}