{"id":97476,"date":"2019-02-08T09:52:08","date_gmt":"2019-02-08T09:52:08","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/hb-freshdesk\/"},"modified":"2020-11-27T13:10:32","modified_gmt":"2020-11-27T13:10:32","slug":"hb-freshdesk","status":"publish","type":"plugin","link":"https:\/\/pcd.wordpress.org\/plugins\/hb-freshdesk\/","author":13371475,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"3.3","stable_tag":"trunk","tested":"5.6.17","requires":"4.1","requires_php":"","requires_plugins":"","header_name":"HB Freshdesk","header_author":"Hiren Patel ,Hike Branding","header_description":"This plugin are use in Connect your freshdesk account in your wordpress site and display your Freshdesk FAQ's and Create a ticket and display your ticket.","assets_banners_color":"244845","last_updated":"2020-11-27 13:10:32","external_support_url":"","external_repository_url":"","donate_link":"https:\/\/www.hikebranding.com\/","header_plugin_uri":"","header_author_uri":"https:\/\/www.hikebranding.com\/","rating":0,"author_block_rating":0,"active_installs":10,"downloads":1894,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","faq","changelog"],"tags":{"1.0.1":{"tag":"1.0.1","author":"hiren1612","date":"2019-03-18 11:28:24"},"2.0":{"tag":"2.0","author":"hiren1612","date":"2019-03-18 11:39:06"},"2.1":{"tag":"2.1","author":"hiren1612","date":"2019-05-07 11:50:02"},"3.0":{"tag":"3.0","author":"hiren1612","date":"2019-05-08 06:19:10"},"3.2":{"tag":"3.2","author":"hiren1612","date":"2020-11-24 12:55:43"}},"upgrade_notice":[],"ratings":[],"assets_icons":{"icon-256x256.jpg":{"filename":"icon-256x256.jpg","revision":2051630,"resolution":"256x256","location":"assets","locale":""}},"assets_banners":{"banner-772x250.jpg":{"filename":"banner-772x250.jpg","revision":2051630,"resolution":"772x250","location":"assets","locale":""}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.1","2.0","2.1","3.0","3.2"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":2027060,"resolution":"1","location":"assets","locale":""},"screenshot-2.png":{"filename":"screenshot-2.png","revision":2027060,"resolution":"2","location":"assets","locale":""},"screenshot-3.png":{"filename":"screenshot-3.png","revision":2027060,"resolution":"3","location":"assets","locale":""},"screenshot-4.png":{"filename":"screenshot-4.png","revision":2027060,"resolution":"4","location":"assets","locale":""},"screenshot-5.png":{"filename":"screenshot-5.png","revision":2027064,"resolution":"5","location":"assets","locale":""},"screenshot-6.png":{"filename":"screenshot-6.png","revision":2027060,"resolution":"6","location":"assets","locale":""},"screenshot-7.png":{"filename":"screenshot-7.png","revision":2027060,"resolution":"7","location":"assets","locale":""}},"screenshots":{"1":"After activating the plugin it will be hooked in Create a new new menu \"Freshdesk\" in admin Menu.","2":"Click on Freshdesk and Add your FreshDesk account detail and Connect your FreshDesk Account.","3":"Go to ShortCode tab and see your shortcode you can use this shortcode.","4":"Click on FAQ and display your freshdesk account FAQ's list you can check in check box what you want to display in front-end.","5":"Create a Ticket click a Add new Ticket button and create a new ticket.","6":"Display Your All ticket for FreshDesk Account.","7":"Display FAQ's for check in your admin side in FAQ's menu list."},"jetpack_post_was_ever_published":false},"plugin_section":[],"plugin_tags":[26068,167734,167733],"plugin_category":[],"plugin_contributors":[166440,85730],"plugin_business_model":[],"class_list":["post-97476","plugin","type-plugin","status-publish","hentry","plugin_tags-freshdesk","plugin_tags-freshdesk-faq","plugin_tags-freshdesk-ticket","plugin_contributors-hikebranding","plugin_contributors-hiren1612","plugin_committers-hiren1612"],"banners":{"banner":"https:\/\/ps.w.org\/hb-freshdesk\/assets\/banner-772x250.jpg?rev=2051630","banner_2x":false,"banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/hb-freshdesk\/assets\/icon-256x256.jpg?rev=2051630","icon_2x":"https:\/\/ps.w.org\/hb-freshdesk\/assets\/icon-256x256.jpg?rev=2051630","generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/hb-freshdesk\/assets\/screenshot-1.png?rev=2027060","caption":"After activating the plugin it will be hooked in Create a new new menu \"Freshdesk\" in admin Menu."},{"src":"https:\/\/ps.w.org\/hb-freshdesk\/assets\/screenshot-2.png?rev=2027060","caption":"Click on Freshdesk and Add your FreshDesk account detail and Connect your FreshDesk Account."},{"src":"https:\/\/ps.w.org\/hb-freshdesk\/assets\/screenshot-3.png?rev=2027060","caption":"Go to ShortCode tab and see your shortcode you can use this shortcode."},{"src":"https:\/\/ps.w.org\/hb-freshdesk\/assets\/screenshot-4.png?rev=2027060","caption":"Click on FAQ and display your freshdesk account FAQ's list you can check in check box what you want to display in front-end."},{"src":"https:\/\/ps.w.org\/hb-freshdesk\/assets\/screenshot-5.png?rev=2027064","caption":"Create a Ticket click a Add new Ticket button and create a new ticket."},{"src":"https:\/\/ps.w.org\/hb-freshdesk\/assets\/screenshot-6.png?rev=2027060","caption":"Display Your All ticket for FreshDesk Account."},{"src":"https:\/\/ps.w.org\/hb-freshdesk\/assets\/screenshot-7.png?rev=2027060","caption":"Display FAQ's for check in your admin side in FAQ's menu list."}],"raw_content":"<!--section=description-->\n<p>This plugin is used for connect your FreshDesk account in your wordpress site. You can easily to get your FreshDesk FAQs and Ticket, And also create a new ticket in your FreshDesk account directly using this plugin, And also check your ticket conversation.<\/p>\n\n<p>FreshDesk Terms of Service<\/p>\n\n<p>https:\/\/www.freshworks.com\/terms\/<\/p>\n\n<h4>Usage<\/h4>\n\n<p>Place this shortcode in page, post or text widget where you'd like to display Data.<\/p>\n\n<pre><code>[freshdesk-create-ticket]\n\n[get_all_ticket]\n\n[freshdesk-faq]\n<\/code><\/pre>\n\n<h4>Templates<\/h4>\n\n<p>Place this shortcode in any template parts of your theme.<\/p>\n\n<pre><code>&lt;?php echo do_shortcode('[freshdesk-create-ticket]'); ?&gt;\n&lt;?php echo do_shortcode('[get_all_ticket]'); ?&gt;\n&lt;?php echo do_shortcode('[freshdesk-faq]'); ?&gt;\n<\/code><\/pre>\n\n<h4>Installation<\/h4>\n\n<ol>\n<li>Upload \"hb_freshdesk\" to the \"\/wp-content\/plugins\/\" directory.<\/li>\n<li>Activate the plugin through the \"Plugins\" menu in WordPress.<\/li>\n<\/ol>\n\n<h4>How to Use<\/h4>\n\n<ol>\n<li>Place Add your Fresh-desk account detail in Freshdesk Settings -&gt; General Setting tab.<\/li>\n<li>You can connect two way in our account 1. API Key 2. User-name and Password.<\/li>\n<li>Place Go to Faq page and select our FAQ's which is display in your front end.<\/li>\n<li>Place Use Above Shortcode.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt><h3>Having problems, questions, bugs &amp; suggestions<\/h3><\/dt>\n<dd><p>Contact us at https:\/\/www.hikebranding.com\/<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>v1.0<\/h4>\n\n<ul>\n<li>Initial release version.<\/li>\n<\/ul>\n\n<h4>v2.0<\/h4>\n\n<p>Tested up to latest version.<\/p>\n\n<h4>v3.0<\/h4>\n\n<p>Tested up to latest version and bug fixed.<\/p>","raw_excerpt":"A plugin Get your Freshdesk account FAQ&#039;s and Create a new Ticket and view your All ticket with full conversation.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/97476","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=97476"}],"author":[{"embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/hiren1612"}],"wp:attachment":[{"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=97476"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=97476"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=97476"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=97476"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=97476"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/pcd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=97476"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}